Youth & Family Workforce Senior Peer Outreach Specialist

JOB DEFINITION:

The Youth or Family Workforce Senior Peer Outreach Specialist plays a key role in advancing peer support and engagement strategies for youth and families navigating behavioral health systems. This position draws on lived experience to promote peer involvement, support workforce development, and increase community awareness of youth mental health and the value of peer advocacy. The Specialist will collaborate with grassroots organizations to identify and engage individuals with lived experience who are interested in becoming credentialed Youth or Family Peer Advocates.

 

EDUCATIONAL REQUIREMENTS:

Certification as a Youth Peer Advocate or Family Peer Advocate (or both) preferred.

 

EXPERIENCE REQUIRED:

• 3-5 years of relevant experience in peer support, outreach, or community education.
• Experience in facilitating trainings or educational sessions.
• Strong interpersonal, verbal, and written communication skills.
• Demonstrated ability to build relationships with diverse individuals and communities.
• Proficiency with Microsoft Office, Zoom, and other communication tools.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Bilingual or multilingual abilities preferred.
• Knowledge of local and state-level mental health systems and youth/family advocacy resources preferred.
• Experience managing or administering incentive programs or stipends preferred.

 

DUTIES AND RESPONSIBILITIES:

1. Outreach & Engagement
   1. Conduct outreach to community organizations, youth, and families to increase awareness of peer support programs.
   2. Identify and connect with individuals and groups interested in peer training and credentialing.
2. Partnership Development
   1. Build and maintain collaborative relationships with community-based organizations, mental health providers, and other stakeholders.
   2. Represent the organization at public events, meetings, and forums.
3. Training & Education
   1. Facilitate or co-facilitate training sessions, workshops, and informational webinars.
   2. Provide support and guidance to peers seeking Youth Peer Advocate or Family Peer Advocate certification.
4. Credentialing Support
   1. Guide peer professionals through the application and credentialing process.
   2. Track progress and maintain documentation for credentialing milestones.
5. Incentive & Tracking
   1. Support the implementation and administration of a stipend-based incentive system for participants.
   2. Maintain accurate tracking and reporting of outreach, training, and certification outcomes.
6. Communications
   1. Deliver targeted, awareness-building communications using print, digital, and social media tools.
   2. Assist in the development of outreach and promotional materials.
7. Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
8. Complete QI Training during onboarding and participate in QI refresher training as needed.
9. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
10. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
11. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
12. Other duties as assigned.

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance P