Manager, Engineering - .Net

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Manager, Engineering will be responsible providing technical excellence in the design, development, implementation, and support of technology solutions within the organization.
 

What You'll Do

• May lead a team of engineers, providing guidance, fostering a culture of collaboration, innovation, and high performance.
• Collaborate with stakeholders to gather and analyze requirements for technology projects.
• Participate in project meetings, providing technical expertise and guidance.
• Communicate project progress, risks, and issues to stakeholders and management.
• Design, develop, and implement technology solutions that align with business needs and industry best practices.
• Conduct thorough testing and debugging to ensure the reliability and functionality of developed solutions.
• Provide technical support and troubleshooting assistance to end-users, addressing system issues, and resolving problems in a timely manner.
• Monitor system performance, identify and resolve technical issues, and optimize system performance.
• Collaborate with cross-functional teams to investigate and resolve technical problems.
• Document support processes and maintain knowledge base articles related to system design or resolutions.
• Identify opportunities to enhance existing systems and processes.
   

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
 

What you have

Minimum education, skills and experience required.

• Proven experience in software development, system design, or a related technical role.
• Strong programming skills in languages such as .NET, TSQL, JavaScript, or similar languages.
• Experience with web development frameworks (e.g., ASP .NET, Angular, or React) and databases (e.g., SQL, MySQL, or PostgreSQL).
• Solid understanding of software development methodologies, tools, and best practices.
• Knowledge of cloud platforms (e.g., AWS, Azure, or GCP) and experience with cloud services.
• Strong analytical and problem-solving skills with the ability to debug and resolve complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts to both technical and non-technical audiences.
• Strong teamwork and collaboration skills, with the ability to work effectively in cross-functional teams.
• Ability to multitask, prioritize work effectively, and meet project deadlines.
• Experience with enterprise observability tools (e.g., Dynatrace, DataDog, etc.) and Salesforce development are nice to have.

• Bachelor's degree in computer science, information technology, or a related field.
• 5 years of experience in software engineering or a related technical field, with a track record of delivering successful projects and products.
   

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimin