Manager, Product Creative Studio

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

Position Summary:

The Royal Caribbean Creative Development + Advanced Concept Design Studio (or “Creative Studio”) has a balanced mission of enhancing in-flight near-term product efforts, and envisioning future capabilities and offerings of the company. We apply creative efforts to enhance and amplify existing products, and develop new product, experience, and service prototypes that improve guest and crew experience across all human interface touch points. We leverage both established and emerging products and technologies, partner with vendors and service providers, and invent new concepts, blending physical and digital to produce shareable design assets and tangible prototype experiences. We prove out concepts for desirability, feasibility, and viability, and move projects that satisfy these requirements to homes within relevant RCG businesses. The Creative Studio is seeking a Design Manager to assist in delivery of this work.

 

Based in Miami, FL and reporting to the Director, Creative Development + Advanced Concept Design, the Design Manager be responsible for contributing directly to deliverables as a highly skilled design practitioner and overseeing individual projects. The Design Manager will participate in the initial creative process, conduct initial research, contribute to creative vision, experience design exploration, prototype fabrication, and project validation for Creative Studio projects. The Design Manager will be a crucial part of the Creative Studio of conceptualizing and designing big ideas and helping drive the development of those ideas into shareable assets and tangible prototypes.  

 

We are seeking a hybrid designer: one who can work across product categories, a range of scale, from small hand-held objects to large walkthrough spaces, and utilize both digital and physical in service of the ultimate guest and crew experience. We need someone who understands how to create experiences and craft narratives, how to design and fabricate those experience into objects and spaces, and understands how the totality of that meets and drives RCG needs. As the Creative Studio drives the future of the RCG business by developing products, services, and experiences that don’t exist yet, we need someone who first grasps the desired outcome, then determines the best medium for the solution, then can lead the studio team through the process of delivery outcomes at the highest level of quality. The ideal candidate’s first instinct would be to understand the bigger picture, imagine the experience, then determine what experience elements are needed, then collaborate with studio resources to produce them.

 

The Design Manager will have demonstrated experience with leading the design process (research, need/problem/opportunity identification, ideation, prototyping, design refinement), fabrication of functional prototypes ranging from small (handheld objects) to large (full-scale walkthrough spaces), and the validation process of working with multiple teams and stakeholders for buy-in, contribution, and sign-off.

 

Essential Duties and Responsibilities:

• Take responsibility for specific Creative Studio projects, managing all aspects: executing design direction, assets/deliverable development, timing/milestones, refinement and revisions, operational integration.
• Collaborate with Creative Studio Director and team members, and Product Development resources to deliver integrated project solutions.
• Assist with or drive primary and secondary research, both guest/crew-focused and topical.
• Participate in initial process to identify guest/crew needs/problems/opportunities and determine project vision and direction.
• Develop comprehensive experience concepts, producing relevant Industrial, Graphic, Spatial, and Experience Design assets for projects; epitomize excellence in design process, concept, and problem-solving.
• Providing design input and guidance on initial ideas and prototype designs for fabrication. 
• Assisting with fabrication of a range of physical prototypes through analog and digital means: early rough models to show-ready demos; cardboard mockups to 3D models; small-scale handheld objects to large-scale walkthrough spaces.
• Providing input, feedback, and guidance to project team resources and/or vendors (as needed).
• Lead self: take responsibility for assigned work, exercise initiative to contribute beyond what’s assigned, work to address developmental opportunities and increase capabilities.
• Lead projects from a design standpoint; take respo