Consulting Sr Director - Ambulatory Automation & Innovation

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

At Huron, we help healthcare organizations transform and optimize their ambulatory operations, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a Sr Director, Ambulatory Automation and Advancement Leader within our Healthcare team, you will lead complex performance improvement engagements, creating high-performing environments and ensuring successful client outcomes. You will play a critical role in leading our team to provide tech-enabled strategies and implement performance improvement tactics to support our clients. This role is ideal for a data-driven leader who thrives in a collaborative environment and is passionate about driving change using digital technologies, AI, and automation.

Your role will foster a supportive, inclusive environment, empowering team members and creating a workplace where diverse perspectives are valued. You will build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives. This allows you to make an impact and provides career opportunities both within and beyond your areas of expertise. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

As the Healthcare Consulting Senior Director Lead in Ambulatory Automation & Innovation you will:  

• Identify, shape, and scale innovative technology-enabled service offerings within a consulting firm environment, leveraging emerging tools such as AI, automation, and digital platforms to broaden the firm’s capabilities, drive operational efficiency, and enhance value delivery for healthcare clients

• Serve as the single accountable leader in the design and delivery of our most complex performance improvement engagements by creating collaborative, high performing work environments while continually addressing issues, removing barriers, and ensuring successful client outcomes

• Manage engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing.

• Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives.

• Communicate effectively to understand client challenges, create customized solutions, and manage client expectations, delivering impactful presentations and proposals.

• Build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives.

Requirements:   

• Bachelor’s degree required

• 10+ years of consulting and/or performance improvement healthcare experience in ambulatory / medical group / academic medical center environments

• Extensive healthcare operations experience leading complex medical groups, faculty practices, or physician enterprises, with a strong emphasis on process re-engineering, performance improvement, and broad-based change management; or senior project leadership in a consulting setting focused on ambulatory performance improvement through digital transformation.

• Expertise in driving operational change through digital and AI technologies, supporting clients in developing and implementing technology-enabled strategies (e.g., ambient listening AI/scribing) to optimize operations in ambulatory, medical group, or academic med