Sr. Business Consultant – Content Supply Chain/Gen Studio (CSC)

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity 

The CSC Business Consultant is responsible for leading customers through business transformation as they adopt Adobe’s Content Supply Chain solutions. They act as the strategic partner to the customer – defining organizational taxonomy and metadata, configuring metadata flows, translating business goals into technical workflows, and helping to define the operating models to align with technical execution. This role will also partner with various business functions to ensure organizational readiness for platform adoption. The Business Consultant focuses on the people and process side of transformation – business requirements, governance, change management, enablement – not on writing code or configuring systems. As a result of the Sr. Business Consultant's work, the customer will benefit from a clearly defined future-state operating model, with workflows that are well documented, adopted, and linked to measurable business outcomes. Throughout the engagement, the Sr. Business Consultant will ensure stakeholders are guided confidently through each phase, while risks and roadblocks are proactively identified and communicated. 
 

What You’ll Do 

Customer Strategy & Process Design 

• Lead discovery workshops to understand current-state content creation, planning, production, and delivery processes 

Bring industry knowledge and CSC experience to provide a prescriptive approach to achieve customer goals by leveraging Adobe’s solutions 

• Partner in defining future‑state workflows that optimize value across the Adobe stack of technologies (Workfront, Assets, and all other connected CSC technologies) 

• Translate customer goals into actionable business requirements and acceptance criteria 

• Partner with the Technical Consultant to ensure business requirements are implemented accurately 

Change Management & Governance 

• Support change readiness including stakeholder mapping, communication planning, and adoption strategy 

• Provide input to governance models, intake processes, roles & responsibilities, and approval paths