CBP Officer (SRT Operator)
Customs and Border ProtectionAbout the role
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Participating in high-risk enforcement operations including surveillance, warrant service, dignitary protection, and tactical responses to civil unrest or national security threats. Assisting in providing threat and vulnerability assessments and develop processes and methods to further secure U.S. POE, foreign borders, federal buildings and facilities, properties, systems, and personnel during inspection of persons and conveyances. Assisting in coordinating with local, state, and federal security organizations to ensure adherence to all applicable laws and regulations in the planning and implementation of CBP response to a national security threat. Participating in complex multi-jurisdictional operations to collect, develop, and evaluate facts, evidence, and pertinent data in assessing compliance or violations of laws, rules, or regulations pertaining to inbound and outbound persons, merchandise, and conveyances at U.S. POE. Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Participating in conducting specialized operations, including surveillance, warrant service, dignitary protection, and tactical responses as well as providing protective security services for U.S. government officials both inside and outside the U.S. Assisting in facilitating foreign and domestic security partners, accompanying leadership throughout speaking events, facility tours, conferences supporting logistical support, security measures, and response plans. Assisting senior team members with advising of security programs for other governmental agencies surrounding expertise in conducting POE and border enforcement special operations. Participating in the team that develops and delivers advanced field training in tactical operations, firearms proficiency, emergency medical response, and less-lethal tactics to CBP Officers and other law enforcement personnel. Selective Placement Factor: Applicants who have not successfully completed the SRT training will be rated ineligible for the position. A certificate of completion must be provided with your application. Education Substitution - GS-09: Successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in any field, or a L.L.B. or J.D. from an accredited college or university may substitute for experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim. Education Substitution - GS-11: Successful completion of Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credits comprise three years of graduate education. If that information is not available, use 54 semester or 81 quarter hours. You are required to submit proof of your claim. Combining Experience and Education GS-09 and GS-11: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. More information on this qualification standard is located here.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/24/2026. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Polygraph Examination: The CBP Officer (SRT Operator) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.
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