Full-Time Lead Sales Associate

<p><strong><span><span>Lead</span><span> Sales Associate</span></span></strong><span> </span></p> <p><strong><span><span>Location:</span></span></strong><span><span> Utica MI</span></span><span><br/></span><strong><span><span>Pay:</span></span></strong><span><span> $16.73 - $21 per hour</span></span><span><span> </span><br/></span><strong><span><span>Job Type:</span></span></strong><span><span> Full-time </span></span><span><br/></span><strong><span><span>Schedule:</span></span></strong><span><span> 40 hours per week, including evenings, weekends, and holidays as scheduled</span></span><span><br/></span></p> <p><strong><span><span>About the Role</span></span></strong><span> </span></p> <p><span><span>At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. </span><span>We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations</span><span>.</span></span><span> </span></p> <p><strong><span><span>What You’ll Do</span></span></strong><span> </span></p> <p><strong><span><span>Sales &amp; Operations</span></span></strong><span> </span></p> <ul> <li><span><span>Support management with product sales and acquisition</span></span><span> </span></li> </ul> <ul> <li><span><span>Implement store opening and closing </span><span>procedures</span></span><span> </span></li> </ul> <ul> <li><span><span>Handle banking and daily deposits</span></span><span> </span></li> </ul> <ul> <li><span><span>Execute strategies to meet product acquisition, production and sales </span><span>goals</span><span>  </span></span><span> </span></li> </ul> <ul> <li><span><span>Manage product rotation process and inventory </span><span>turnover</span></span><span> </span></li> </ul> <p><strong><span><span>Customer Experience &amp; Store Maintenance</span></span></strong><span> </span></p> <ul> <li><span><span>Create an enjoyable shopping experience with positive customer service </span><span>skills</span></span><span> </span></li> </ul> <ul> <li><span><span>Handle customer complaints as </span><span>needed</span></span><span> </span></li> </ul> <ul> <li><span><span>Support store maintenance and appearance</span></span><span> </span></li> </ul> <ul> <li><span><span>Maintain displays and floor layout </span><span>plans</span></span><span> </span></li> </ul> <ul> <li><span><span>Identify ways to improve store </span><span>appeal</span></span><span> </span></li> </ul> <p><strong><span><span>Leadership &amp; Communication</span></span></strong><span> </span></p> <ul> <li><span><span>Provide direction to staff in absence of </span><span>management</span></span><span> </span></li> </ul> <ul> <li><span><span>Communicate effectively with store management regarding </span><span>operations</span></span><span> </span></li> </ul> <ul> <li><span><span>Support implementation of policies and procedures</span></span><span> </span></li> </ul> <ul> <li><span><span>Document and report concerns in behavior or attitude</span></span><span> </span></li> </ul> <ul> <li><span><span>Assist others with basic register problem </span><span>solving</span></span><span> </span></li> </ul> <p><strong><span><span>What We Offer</span></span></strong><span> </span></p> <ul> <li><span><span>Opportunity to make a positive impact in your </span><span>community</span></span><span> </span></li> </ul> <ul> <li><span><span>Professional development and growth opportunities</span></span><span> </span></li> </ul> <ul> <li><span><span>Supportive and mission-driven work environment</span></span><span> </span></li> </ul> <ul> <li><span><span>Comprehensive benefits package</span></span><span> </span></li> </ul> <p><strong><span><span>Training Provided</span></span></strong><span> </span></p> <ul> <li><span><span>Paid training on register and store procedures</span></span><span> </span></li> </ul> <ul> <li><span><span>Ongoing coaching and support from store leadership</span></span><span> </span></li> </ul> <ul> <li><span><span>Opportunity to build retail and customer service </span><span>skills</span></span><span> </span></li> </ul> <ul> <li><span><span>Professional development and growth opportunities</span></span><span> </span></li> </ul> <p><strong><span><span>Why Join Us</span></span></strong><span> </span></p> <ul> <li><span><span>Mission-driven work that supports programs in your community</span></span><span> </span></li> </ul> <ul> <li><span><span>On-the-job training</span></span><span> </span></li> </ul> <ul> <li><span><span>Team-oriented environment</span></span><span> </span></li> </ul> <ul> <li><span><span>Employee Discount, Employee Assistance Program, and more!</span></span><span> </span></li> </ul> <strong><span>Qualifications</span></strong> <p><strong><span><span>Lead Sales Associate</span></span></strong><span> </span></p>