Jobs and Careers
PE
Technical Writer-Retail
PetIQUnited Statesfull_timeVerifiedPosted 21 Jan 2026
About the role
Responsibilities include, but are not limited to:
- Develop and update documentation, SOPs, diagrams, and policies across the organization.
- Collaborate with stakeholders to gather and standardize technical and operational content.
- Create visually engaging materials using tools like PowerPoint, Adobe, and Microsoft Word.
- Research and revise policies and procedures in coordination with internal and external sources; present recommendations to management.
- Identify and resolve issues during document review and approval processes.
- Ensure accuracy, consistency, and compliance of all documentation.
- Audit site materials for format and content alignment.
- Maintain and update documents to reflect current practices.
- Simplify complex banking concepts for diverse audiences.
- Support internal communications with professional layouts and visuals.
- Manage controlled documents and version tracking.
- Exceptional writing skills with demonstrated ability to produce clear, concise, and well-structured documentation tailored to both technical and non-technical audiences.
- Ability to translate complex banking concepts into accessible language while maintaining accuracy and compliance.
- Skilled in editing for grammar, tone, consistency, and formatting across various document types.
- Technical writing, procedure documentation, and user-friendly content creation.
- Solid grasp of banking operations, terminology, and regulatory standards.
- Strong communication, organization, and interpersonal skills.
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat.
- Ability to simplify technical concepts into clear, process-driven materials.
- Skilled in multitasking, time management, and meeting deadlines.
- Familiarity with banking practices and procedures.
- Capable of identifying issues, proposing solutions, and collaborating with management.
- Able to interpret technical journals, financial reports, and legal documents.
- Strong analytical skills for problem-solving and data interpretation.
- Comfortable working with abstract concepts and technical instructions.
- High School Diploma or GED, Minimum of 3 years prior Retail Banking experience, demonstrated advanced writing skills.
- Bachelor's Degree and/or Technical Writing Certification.
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