***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead Cloud AI Platforms Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Cloud Platforms team reporting to the Director Infrastructure Platform Engineering Cloud, you will support projects including efforts around infrastructure as code, platform automation and support, and resolving escalations from the business and operations teams focused on Hilton's Hybrid Cloud (HHC) environment.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Design and implement scalable AI/ML platforms using AWS services such as EC2, S3, EKS, RDS, and advanced networking.
• Support enterprise AI and data science initiatives by building robust, cost-efficient, and secure cloud environments.
• Support AI/ML and data-driven solutions by leveraging AWS's advanced offerings, ensuring scalable, secure, and efficient cloud environments.
• Identify opportunities to automate infrastructure, improve observability, and solve complex cloud challenges.

How you will collaborate with others:

• Be the lead technical expert on a team of Cloud AI Platform Engineers.
• Support the Hilton Hybrid Cloud environment, including escalation support for operations and support teams, participate in on-call rotations, and work alongside other engineering teams to ensure adherence to Hilton standards and processes.

What deliverables you will take ownership of:

• Develop and support AI/LLM applications, including prompt engineering, context optimization, safeguards, testing, observability, costing, and MLOps integrati