Experienced Unit Manager/Supervisor

Experienced Unit Manager/Supervisor - Dallas, TX

Salary: $64,575 - $124,025 annually; this salary is commensurate to experience

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Are you a dynamic leader with a passion for empowering teams and driving results in the insurance industry? GEICO is seeking a forward thinking and motivated Supervisor with an active Property & Casualty Insurance License or Personal Insurance License to join our management team. This role offers the opportunity to lead and develop associates in Sales, Services, or Claims, depending on your unique background and expertise. If you have at least one year of supervisory experience in the property and casualty insurance industry- whether in sales, service, claims, or casualty claims- and a commitment to delivering exceptional customer experiences, we want to hear from you! 

Success in this role is built on the foundation of GEICO’s core leadership behaviors: 

• Ownership: You take responsibility for outcomes in all scenarios. 

• Adaptability: You navigate dynamic environments with creativity and resilience. 

• Leading People: You empower individuals and teams to achieve their best. 

• Collaboration: You build and strengthen partnerships across organizational lines. 

• Driving Value: You use data-driven insights to align actions with strategic goals. 

What You’ll Do: 

• Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. 

• Leverage your property and casualty insurance expertise to guide team members in resolving complex customer inquiries and claims. 

• Personalize your leadership approach to develop team members’ skills, fostering their growth and ensuring they consistently exceed customer expectations.  

• Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. 

• Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. 

• Address escalated customer concerns with professionalism and empathy, modeling GEICO’s dedication to service excellence. 

• Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience. 

• Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. 

What We’re Looking For: 

• Minimum of 1 year of supervisory experience in the property and casualty insurance industry in any of the related fields such as Sales, Service, and Claims.  

• Placement with the Sales, Service, or Claims team will be determined