Implementation Consultant

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Implementation Consultant

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
 

As an Implementation consultant, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Collaborating with clients and Solventum internal team members to complete the project deliverables and implementation needs.
• Assessing current state workflow and work with implementation team to validate proposed future state fits with overall project objectives.
• Leading and working interactively with Solventum clients and Solventum team members to configure, test and validate the Solventum application environment.
• Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change, tracking and documenting issues encountered.
• Performing problem isolation/analysis of issues, partner with support and escalations team in root cause analysis and troubleshooting.
• Training system administrators and end users
• Leading testing and go-live support. Interacting with customer's team on issue resolution and configuration changes.
• Keeping up to date with all new features, functions, business issues and implementation options. And contributing to the evolutionary growth of implementation infrastructure by developing and/or updating material, tools and programs.

*Your Skills and Expertise 
(Also known as basic and preferred qualifications. Do not alter the standard text in sentences. Update bullets under each sentence. No more than 5 bullet points should be used to articulate the basic qualifications or preferred qualifications.)

To set you up for success in this role from day one, Solventum is looking for candidates who must have the following qualifications:

• Bachelor’s Degree or higher from an accredited university OR High School Diploma/GED or higher from an accredited institution and a minimum of 6 years of experience in in lieu of the bachelor’s degree education requirement

Additional qualifications that could help you succeed even further in this role include:

• Knowledge of 3M/Solventum HIS products
• Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting)
• Minimum of two (2) combined years of working knowledge of hospital and/or professional healthcare coding workflow
• Minimum of two (2) year' experience in a client facing implementation role
• Ability to travel
• Electronic Medical Record implementation experience
• Ability to solve problems in a logical, methodical, and time efficient manner
• Must be self-starter with ability to analyze and critically think. Excellent problem solving and organizational skills.
• Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment.
• Ability to quickly learn and apply new tools and technology

Location: Remote-US