Head of Recruiting Operations

The closing date for applications for this role is Monday February 3rd at 9am PT. We will review EVERY application after the closing date and will only invite the successful short list to interview. Please take your time to read the job description and with your application, you have no need to rush! I promise you I will read every resume and every application question answer. I'm OOO during the application window, so please don't message me, just apply! Thanks!

Overview
You’re a great Recruiting Operations Leader who is so passionate about the day to day work of a RecOps specialist that you’re willing to join an early stage company to build out the RecOps function by doing all the dirty work yourself for a long period of time. You’re likely especially willing because this role gets you behind the curtain of TA technology, enabling you to geek out at the intersection of talent technology, process and data. You care so deeply about hiring excellence, hiring efficiency and candidate experience, that it makes you outspoken compared to the majority of RecOps professionals and you would relish constantly experimenting with better ways to hire.

About the Role
Hi 👋🏼 I'm Jim, the VP of People and Talent at Ashby. I’ve been lucky enough in my career to have been in roles that change the landscape of TA technology we use every day, been exposed to massive hiring data sets and been tasked with reimagining TA processes across a wide range of company scales. I joined Ashby to continue this work and to be a disruptor in how companies hire great people.

I’m looking for a thought partner on the Recruiting Operations side of our TA function and we’re at the scale now that will support that role. To be clear, this role is in our internal Talent Acquisition team, not a customer facing role in our Professional Services team, however, I expect you will still end up speaking to customers and prospective customers!

This role will be the foundation of how we scale the next iterations of Ashby as a company. You will be expected to review all our existing hiring practices and drive the right change for what we need now, what we will be and beyond. That change will include low level polish (think template editing and creation) to process change, automation implementation, report and dashboard creation, data analytics, and, of course, documentation. You’ll be an expert at communicating change too, able to influence our unique hiring model where our Hiring Managers play many of the roles that Recruiters generally do, so they can experience our product as our users do.

This role will evolve based on the growth of Ashby, so comfort with ambiguity is important.  This is not your run of the mill TA Ops role, instead you’ll become an expert on our world class talent technology suite, be the internal change agent I described above and an external thought leader. You will be called upon to chat with customers, to talk at conferences and to write compelling content for an audience of TA professionals and Hiring Managers. 

Why you should or shouldn’t apply

RecOps encompasses many different types of work. Not all of which you’ll ever do in this role. The following list will help you decide if this role is for you

• You’re first-hand experienced with our product and excited by the power it offers Talent Acquisition teams. You don’t have to have had Ashby experience, but it will help. 

• You love exceptional process, technology and people

• You have excellent communication skills – we value clear and concise communication

• You understand myriad stakeholders and their motivations (what matters to a Head of Talent may be distinct from what matters to a recruiter; you can help each achieve their goals)

• You’re willing to solve the simple (e.g. help a Hiring Manager decide on an interview plan) to the complex (e.g. continuous measurement such as Quality of Hire reporting via A/B testing parallel interview processes)

• You are have high standards and are comfortable holding others accountable and setting clear expectations, especially relevant as it pertains to securing alignment across stakeholders

• You have a high level of empathy for our candid