Tech Program Management - Security

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Business Technology sets the new standard of enterprise IT. Built on the foundation of our core values - Trust, Customer Success, Equality, and Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by using our platform.

We are looking for a Principal Program Manager to join our team to lead BT Security Portfolio Management by partnering with our Security team to support Long Range Planning and drive BT Program Delivery excellence from within the Platform Engineering Team. You will be responsible for acting as an advisor to leadership and driving success in key areas supporting the leadership of BT Platform Engineering and the CIO. You will also work closely with Finance and other key multi-functional business partners to ensure Security Program success.

The Business Technology team is global and this leader must be able to collaborate worldwide with our various business partners, leaders and employees in our Global Operating Model. You will support strategic organizational initiatives and keep the leadership team organized to implement toward business outcomes. Working behind the scenes to help address ambiguity, act as a sounding board, and drive efficiency and speed of execution for initiatives. Maintains a 50,000 foot level view and rolls up their sleeve, delving into the tactics when needed. Must be able to ensure a high level of trust in all activities. This role will report directly to the Director of Technical Program Management.

Leadership Qualities

• Strategic Problem Solver: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market, and organizational dynamics with the intellect to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles.
• Talent Management: Has a passion for leading diverse program/project teams - demonstrable ability to develop others who have significantly contributed to company success with a history of supporting and acknowledging delivery excellence. Champions talent beyond own organization.
• Innovate for Growth: Always thinking about how to make improvements; able to implement changes that map to business strategy.
• Focus on Customer Success: Builds and maintains relationships with customers and partners; shapes solutions that have a significant positive impact on their business.
• Builds Trust and Credibility: Makes decisions based on the organization’s values - actions are consistent with the company’s core values. Ability to set clear vision - role models a growth mindset and shares mistakes widely for others to benefit and embraces a learning mentality.
• Lead & Adapt to Change: Thrives in a changing, dynamic environment and can drive operational efficiencies that map to changing needs. Relishes leading even when times are tough and models the attributes of a GREAT leader. Salesforce Great Leader characteristics include being Salesforce Smart, ability to Get it Done, Win as a Team, Motivate and Champion, and being a Courageous Communicator.
• As a courageous leader, one must be able to take an unpopular stand if necessary for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges.

Responsibilities include:

• Partner with the Security team on Long Range Planning, Strategic initiatives, and ad hoc request intake for tech Services portfolio
• Drive trans