Manager, Talent & Leadership Development

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

About the Role

We are looking for a Manager of Talent & Leadership Development to help us build the future of learning at Universal Studios Hollywood. This leadership role requires deep subject matter expertise across professional and leadership development to create and scale brand-new development opportunities across all Team Member populations. You’ll need end-to-end L&D experience including identifying organizational needs, building, and launching company-wide programs, facilitation, strong written and verbal communication skills, and stakeholder management.

We believe that our Team Members and Leaders are our greatest strength. As the Learning and Organizational Development team, we strive to empower and unlock the potential in every Team Member at USH by developing and delivering high-impact programs, experiences, and initiatives.

At The Core of This Role, You Will:

• Connect with stakeholders to understand skill gaps and conduct comprehensive learning needs assessments to identify core competencies and capabilities.
• Drive the vision and strategy for leadership and professional development.
• Gain a deep understanding of the USH business and Team Member population, balancing best practices and pragmatism to build processes and practices that align with USH’s culture.
• Coach and develop the team and provide feedback on programs and initiatives.
• Analysis and problem-solve with a data-driven approach to measuring program effectiveness.

Key Responsibilities:

• Design, develop, and implement engaging learning programs aligned to organizational goals and strategy, designed to equip leaders with competencies, knowledge, and skills necessary to effectively lead and drive exceptional performance.
• Utilize a range of learning methods such as live instruction, on-demand coursework, e-learning, etc. to satisfy the need of all learning styles.
• Continuously update and improve programs based on industry trends, feedback from participants, and other evaluation data/insights.
• Facilitate instructor-led programs for Team Members, managers and executives in a way that provides a high-quality learner experience while achieving learning objectives.
• Ensure adoption and retention of programs and measure their effectiveness.
• Create and implement a clear and viable assessment model to measure results and return on investment in the short term and long term for all programs.
• Research, recommend, and manage external learning vendors to support development at all levels.

Qualifications

Basic Requirements:

• A bachelor’s degree in related field and 5+ years in Talent Development, Learning and Development, Organizational Development, HR or related fields.
• Experience with HR analytics and reporting, with introductory knowledge of visualization tools (e.g. Power BI) and other business-related data analysis strategies.
• Proven experience building scalable, global onboarding programs for various audiences.
• End-to-end program management skills from needs assessment, design, development, and facilitation.
• Influential at all levels, with strong stakeholder management and experience partnering with different parts of the HR team and departments.
• You have a designer’s eye and have intro