Digital Analytics Ecosystem Product Manager

Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

 

About the Job 

The Digital Analytics Ecosystem Product Manager is responsible for leading and driving digital logging data and clickstream data across the entire customer bank. 

For digital logging data, this Product Manager is responsible for standing up the process of designing, developing, validating, maintaining, and documenting the collection, storage, and usage of internally generated digital logging data. In addition, this Product Manager will support a variety of teams by identifying digital logging data opportunities, transforming collected data into curated data sets that meet the needs of teams across the company, and maintaining the data sets. This Product Manager will ensure the digital logging data is well defined, transformed, tested, and documented. 

For the clickstream data, this Product Manager is responsible for spearheading the data egress of website and app data from Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA). This Product Manager will determine, with input from cross-department teams, the clickstream data use cases which may result in different types of data egress options being required. This Product Manager will ensure the clickstream data is well defined, continuously fulfills the needs of teams across the company, maintains its integrity, and is thoroughly documented in a user-friendly fashion. 

Essential Job Functions 

• Partner with cross-functional teams (business analysts, developers, fraud detection teams, product owners, and data scientists) to understand data requirements, maintain data quality, and ensure data is accessible and well-managed  

• Determine and obtain alignment on an operating model with stakeholders 

• Develop the digital logging data and clickstream data roadmap and align with stakeholders on prioritization 

• Build and deliver functional specifications to the development teams for collecting and storing digital logging data 

• Build and deliver data egress methods to the IT teams for extracting and storing clickstream data  

• Participate in each phase of the digital logging data and clickstream data lifecycle to contribute technical expertise and to sustain consistency 

• Create a