Insurance Domain Consultant - ISG

Core Responsibilities

• Analyze clients’ insurance business processes across Life, P&C, and Reinsurance domains.
• Gather and document business requirements, ensuring alignment with regulatory and industry standards.
• Translate business needs into functional specifications for technology, operations, and transformation initiatives.
• Advise clients on insurance products, underwriting, policy administration, claims, billing, and compliance processes.
• Support digital transformation programs including core system modernization, automation, and data-driven decision solutions.
• Conduct gap analysis, process mapping, and workflow optimization to improve operational efficiency.
• Work closely with cross-functional teams (business, IT, actuarial, operations) to deliver end‑to‑end solutions.
• Participate in system implementation, testing (SIT/UAT), and change management activities.
• Provide domain expertise during vendor evaluations for insurance platforms and tools.
• Develop training materials and mentor stakeholders on new processes and systems.

Skills & Competencies

• Strong knowledge of insurance products, distribution channels, and regulatory frameworks.
• Understanding of core insurance systems (policy admin, claims, billing, CRM).
• Familiarity with industry platforms (Guidewire, Duck Creek, SAP FS, Majesco, etc.).
• Excellent documentation, analytical, and problem‑solving abilities.
• Ability to communicate complex insurance concepts to technical and non-technical audiences.
• Experience with Agile/Scrum methodologies is a plus.

 

Certification – 

1. Insurance Domain Certifications

same as above

Qualifications

• Bachelor’s degree in Business, Finance, Insurance, or related fields.
• Professional certifications (AINS, CPCU, LOMA, etc.) preferred.

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.