Social Performance Manager

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.

About the role

As the Social Performance Manager, you will be accountable for advancing social performance at the site level by building strong relationships with communities and Indigenous groups and ensuring social considerations are embedded into operational decision-making. You will lead the development and implementation of the site’s Social Performance Plan, working collaboratively across functions to identify and manage social impacts and risks, deliver meaningful engagement, and support community benefit initiatives. In this role, you will help align site activities with community expectations, internal standards, and external assurance requirements, contributing to responsible and sustainable operations.

Reporting to the Operations Manager, you will:

• Lead the development, execution, monitoring, and reporting of the site’s Social Performance Plan, working collaboratively with operations, environment, legal, communications, and other functions.
• Identify, assess, and manage social impacts and risks associated with site activities, in collaboration with internal teams, community stakeholders, Indigenous groups, and subject matter experts.
• Build and maintain strong, trust-based relationships with priority community stakeholders and Indigenous groups through regular, meaningful engagement aligned with the Stakeholder Engagement Plan.
• Plan, organize, and facilitate stakeholder and community engagement activities, including community meetings, town halls, advisory boards, open houses, forums, and Indigenous engagement sessions.
• Ensure stakeholder and Indigenous perspectives are integrated into operational planning and decision-making, responding proactively to concerns, expectations, and feedback.
• Manage stakeholder complaints and grievances, ensuring they are accurately recorded, investigated, resolved, and closed in line with site procedures.
• Oversee the site’s social baseline and monitoring efforts, including managing consultants where required and tracking progress against agreed indicators.
• Lead the site’s social investment and community support programs, including budget oversight, community outreach, funding evaluation and allocation, employee volunteering, monitoring, and reporting.
• Maintain accurate social performance records and registers, including social impacts, risks, obligations, grievances, stakeholder interactions, and action plans, using centralized systems.
• Support internal and external assurance processes, audits, and reviews (e.g., Aluminum Stewardship Initiative) by providing accurate documentation, data, and insights.

What you bring to the role

• Relevant experience with additional training on social performance, communications, or community relations.
• Post-secondary degree or diploma in sustainable development, environment, communications, or a related discipline, or strong local knowledge and past engagement with the local community.
• Excellent planning, project management, and reporting abilities.
• Demonstrated leadership and behavioral competencies including emotional intelligence, effective interpersonal communication, strong presentation skills, and advanced problem-solving abilities.

What’s on Offer

• Competitive compensation packages, including pay-for-performance variable pay and recognition programs

• 401(k) with employer match up to 6%, plus additional employer retirement income contribution (no vesting period)

• Comprehensive healthcare benefits including medical, prescription, dental, vision, FSA and HSA (with generous employer contribution), life and accident insurance

• Work-life balance programs including flexible scheduling and hybrid or remote working options

• Paid time off including vacation, holidays, illness days, Care for Family leave, bereavement, jury duty, and military training leave

*Benefit details apply to U.S.-based applicants only. Alcoa reserves the right to modify plans at its discretion.

Base salary: $95,500 - $98,000 USD annually

Total rewards packages listed, including base salary and bonus eligibility, applies to US based applicants only. Actual salaries will vary and will be based on a range of factors, including a candidate’s qualifications, skills, and competencies in conjunction with multiple components of the Employee Total Rewards Package. Alcoa reserves the right to change plans at its discretion.

About the Location

Our Massena facility in New York State, established in