SAP Digital Hub: Solution Advisor Expert(HCM)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

Job Title: Digital Hub - Solution Advisor Product Expert HCM

 

What you'll do:

As the Digital Solution Advisor Manager, you will be the go-to person for any solution or product questions within the sales team in our Human Capital Management Business unit. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

 

Area 1: Business Contribution

They will work closely with sales and other relate teams to understand customer requirements and provide appropriate solutions that align with company offerings.

Develop and maintain a deep understanding of the company's product and service offerings to ensure accurate and compelling presentations to prospects.

Collaborate with other departments to streamline processes and ensure customer needs are met in a timely and efficient manner.

Monitor and report on presales activities, ensuring that the team's efforts align with the broader business goals.

 

Area 2: Develop and Lead the Digital Solution Advisor team

They will provide clear guidance and mentorship to the Digital Solution Advisory team, setting clear objective s and performance expectations.

Coordinate with sales, marketing, and technical teams to align strategies and objectives.

Help foster a culture of excellence and continuous improvement

 

Area 3: Inspire and Drive Constant Innovation:

They will stay updated with the latest industry trends, technologies, and best practices to ensure the Digital Solution Advisory team is always ahead of the curve.

Act as a conduit between the DSA team and product development, channelling feedback to ensure the continuous evolution of the company's offerings.

Foster a culture of innovation, encouraging team members to think outside the box and challenge the status quo.

 

 

What you bring:

• Bachelor's degree (or equivalent) required, MBA or equivalent degree from accredited university preferred
• Proven track record of success in presales or a similar customer-facing role within the technology industry.
• This includes a minimum of 7 years of experience, with at least 2 years in a leadership capacity.
• Familiarity with our product suite and the broader industry landscape is essential. The candidate should demonstrate a deep understanding of crafting and delivering compelling product demonstrations, handling technical objections, and collaborating effectively with sales and technical teams.
• Experience in complex sales cycles, fostering innovation in presales methodologies, and driving continuous improvement initiatives is highly desired. Prior exposure to conducting workshops, webinars, and training sessions would be advantageous

 

 

Meet your team:

The NA SAP Digital Hub is one of most exciting and innovative teams in the company, aimed at delivering exceptional customer experiences in a scala