Senior Systems Analyst

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote.  Must have the ability to travel to our headquarters location in Lancaster, PA on a monthly basis.

 

Responsible for interpreting, designing, and delivering business services by working with the business and information technology partners. The role performs technical designing, configuration, and at times coding, based on information provided via business analysts, and technology partners. Incumbents will think critically, uncover underlying issues with systems, and communicate effectively with both technical and non-technical individuals at various levels, routinely communicating with all levels of management in the business. This is considered a techno-functional role, while the primary role is technical.

Responsibilities

• Leads technical working sessions with business users, technology partners, and vendors to define technical solutions by identifying all the key stakeholder groups using a solution, the high level capabilities the business needs, including the depiction of data flows, and recommends solutions that enable the organization to meet its goals. Fully understands the underlying technologies and systems and informs business users on the capabilities of technology to solve business needs.
• Executes the writing of business and technical requirements specifications, analyzing requirements, creating visual models, and facilitating elicitation sessions for projects. Actively participates in enterprise change control governance to assess impact of process and technical change requests to existing services or systems.
• Leads discussion with business and technology partners in identifying process improvement opportunities. Builds and fosters relationships across multiple organizations.
• Provide technical expertise to support specified business systems. Apply a thorough knowledge of system capability and configurability against the objectives of the business units to ensure the technology needs of the organization are met.
• Performs second level troubleshooting and solves escalated issues, evaluates value of user change requests, and leads the monitoring, measuring, and enhancing of systems and services

 

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: Business administration, computer science, information science, or a related field. (Required)

Experience

5 or more years of experience with Enterprise Content Management (Required)

5 or more years must be familiar with word processing, spreadsheet, and database applications. (Required)

5 or more years working with relational databases, writing SQL, and analyzing or reporting data with knowledge of TSQL and stored procedures. SSIS, SSRS, SSAS, ETL, and Power BI. (Preferred)

 Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

 

The salary range for this position is $81,200.00 - $135,300.00 annually.

Additional Compensation Components

 

This job is eligible to participate in a short-term incentive compensation plan subject to individual and c