C002937 Workstation Software Management Technician (NS) - MON 10 Jul

<p><strong>Deadline Date: </strong>Monday 10 July 2023</p> <p><strong>Requirement: </strong>Workstation Software Management Technician</p> <p></p> <p><strong>Location: </strong>Brussels, BE</p> <p></p> <p><strong>Full time on-site</strong>: Yes </p> <p><strong>Time On-Site: </strong>100% <a rel="nofollow noreferrer noopener"></a></p> <p><strong>NATO Grade:</strong> A/61</p> <p><strong>Total Scope of the request</strong> (hours): 875</p> <p><strong>Required Start Date:</strong> 21 August 2023 </p> <p><strong>End Contract Date:</strong> 31 December 2023</p> <p><strong>Required Security Clearance:</strong> NATO SECRET</p> <p><strong>Duties and Role: </strong></p> <p>The incumbent has the responsibility to work against the NATO HQ ticketing system and ensure all incoming Incidents and Service Requests are being handled and resolved within the agreed SLAs.</p> <p>This includes second level application and configuration troubleshooting on all network connected clients. He/she will also assist in patch remediation activities where required.</p><p><strong>Requirements</strong></p><p><strong>Skill, Knowledge &amp; Experience</strong>:</p> <ul> <li>The candidate must have a currently active NATO SECRET security clearance</li> <li>At a minimum 5 years' experience in system administration, MS Windows Server (2012/2016/2019) &amp; workstation (Windows 8.1/Windows 10) Operating System, MS Office (2016/2019), software packaging &amp; deployment, troubleshooting and remediation of network joined clients, Active Directory &amp; Group Policies.</li> <li>A thorough hands-on experience with MS SCCM is required.</li> <li>Application provisioning technology operation</li> <li>Client provisioning</li> <li>MS Windows (8.1/10) installation / configuration / administration</li> <li>MS Windows Server (2012/2016/2019) management / administration</li> <li>Operating system / software provisioning problem troubleshooting</li> <li>Remote application provisioning service installation / documentation</li> <li>Security update &amp; hardening assurance</li> <li>System engineering / administration</li> <li>Workstation management / creation</li> </ul>