Credentialed Medical Assistant- ENT Assoc.

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

Department: ENT Associates

Shift/schedule: Full Time (40 hrs/wk)

GENERAL SUMMARY

Works under the supervision of the Office Manager, Operations Manager, Office Supervisor, and/or Family Health Center Manager. The Credentialed Medical Assistant's primary job function is to provide assistance to the provider with patient exams. Collects data on patient vitals, documents patient medical history and current complaints, phones/electronically sends prescriptions to pharmacies, operates various medical equipment, and may perform patient education. Also, orders all medical supplies. Performs other duties as assigned.

QUALIFICATIONS

Education:

• High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

• Credentialed Medical Assistant - CMA, RMA, CCMA, NCMA, AMCA required.

• BLS within 90 days of hire required

Experience:

• Minimum one month of on the job training preferred.

 

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 

1. Makes phone calls for patient referrals and prescription requests and documents into the patients’ charts.

2. Assists the provider with patient examinations, procedures, venipuncture, and other diagnostic testing.

3. Collects and documents patient vitals, chief complaints, pain assessment, and past medical history.

4. Organizes drug closet.

5. Ensures that clinical supplies are properly stocked.

6. Reviews charts for next day’s appointments and pulls lab results, etc. as necessary.

7. Logs and updates medication lists for patients.

8. Assists with answering phones, scheduling appointments and scanning.

9. Works with Surgery Department and Central Scheduling on scheduling procedures.

10. Contacts insurance companies to obtain necessary Authorization/Precertification.

11. Manages the care of the patient in collaboration with other members of the health care team in order to meet the health care needs of the patient.

12. Performs pre-cleaning, decontamination, and transports instruments that have been used on patients appropriately.

13. Cross-trained to perform MOA duties.

14. Floats to other Medical Care Foundation offices as needed.

15. Follows vaccine and medication management policy

16. Performs document import daily

17. Reviews and handles ERX request with providers direction. Handles "failed" and "error" electronic prescriptions.

18. Follows medical record documentation procedure as detailed in the MCF Documentation Assistant policy.

19. Assists the provider in navigating the medical record.

20. Present during the provider’s performance of a clinical service and documents (on behalf of the provider) everything said during the course of the service.

21. Performs other duties as assigned.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 

1. Assists the provider with patient examinations, procedures, venipuncture, and other diagnostic testing.

2. Collects and documents patient vitals, chief complaints, pain assessment, past medical, family and social histories.

3. Performs and maintains other LPN duties as related to physician office operations.

4. Conducts monthly inspections of all supplies and medications to assess expiration dates and disposes of expired items per policy.

5. Ensures that clinical supplies are properly stocked.

6. Reviews charts for next day's appointments.

7. Logs and updates medication lists for patients.

8. Assists with answering phones, scheduling appointments and scanning.

9. May be asked to provide coverage in other areas of the Foundation offices.

10. Manages the care of the patient in collaboration with other members of the health care team in order to meet the health care needs of the patient.

11. Pre-cleans, decontaminates and transports contaminated instruments according to policy.

12. Cross train to perform Medical Office Assistant duties.

13. Follows vaccine and medication management policy.

14. Performs document import daily.

15. Reviews and handles ERX requests with providers' direction. Handles fai