Principal Solutions Architect

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

The Solution Architecture team within Zscaler’s Business Development organization is a high-impact, cross-functional group that operates at the intersection of engineering, product management, and strategic partnerships. This team plays a critical role in driving “better-together” product integrations by co-building joint solutions with top-tier technology, cloud hyperscaler, and alliance partners.

Deeply technical and customer-facing, Solution Architects work closely with Zscaler Engineering and Product teams—as well as directly with partner engineering and product groups—to design, validate, and bring to market integrated solutions that solve complex security and connectivity challenges. By blending Zscaler’s innovations with complementary partner offerings, they help customers modernize their IT architecture and achieve secure digital transformation.

• Zscaler Technology Partners (https://www.zscaler.com/partners/technology)
• Deployment Guides authored by the Solution Architects team (https://help.zscaler.com/zscaler-technology-partners)

Externally, Solution Architects work closely with Zscaler’s partner ecosystem in a pre-sales and post-sale capacity. Solution Architects articulate Zscaler’s vision, value and technology to our tech partners and lead technical consulting, coordination, and designing technical integrations  by working hand-in-hand with their technical counterparts at Zscaler’s partners and customers. The ideal candidate should have prior field experience working as a Systems Engineer (broad coverage), Solutions Architect (in a sales or product group), Technical Marketing Engineer, or Support Engineer. 

Internally, a Solution Architect is a senior technical individual contributor with broad technology expertise, hands-on skills, grit, and the ability to navigate complexity and ambiguity with resilience. They work across Engineering, Product Management, Technology Partner Sales, Cloud Operations, and Business Development to drive alignment and accelerate execution. Their ability to bridge technical and business domains makes them a trusted partner and positions the team at the center of Zscaler’s partner ecosystem.

Candidates who successfully join the team will deepen their existing technical skills, gain new expertise, and directly influence emerging architectures through hands-on contributions and strategic input. Reporting to the VP, Solutions Architecture - BD,  you will: 

• Advise existing partners on the integration strategies, architectures, platforms, and application infrastructure required to successfully implement a complete solution
• Provide “best practices” advice to our partner ecosystem
• Acquire new partners by leading or contributing to Zscaler technology and architectural discussions demonstrating better customer outcomes
• Build deep relationships with senior technical individuals at Zscaler partners to create Zscaler advocates
• Assist partners in acquiring the skills to effectively use Zscaler products and technologies
• Author and co-author of technical content (e.g., white papers, deployment guides, blogs, patents, etc.)