Human Resources Business Partner

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

The Human Resources Business Partner will serve as a strategic business partner to organizational leadership and employees in designated business units. They will provide daily HR guidance and recommend HR strategies to improve work relationships, employee engagement, and productivity. They will serve as a coach and strategic partner for the organization.  

This is a Remote position available in the United States, this person would reside in New York City.

Responsibilities:   

• Establish a collaborative working relationship with business leaders in assigned business units and across organization.

• Be present and visible in assigned worksites to build relationships with leaders and employees.

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

• Provide day to day performance management guidance around coaching, counseling, career development and disciplinary action. Provide HR policy guidance and interpretation.

• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Follow up with urgency to ensure employee relations issues are resolved promptly

• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance. Partner with the legal department as needed/required

• Utilize data and reporting analytics to identify trends and offer recommendations for addressing areas where improvement is needed.

• Guide operational leadership in the areas of diversity, equity and inclusion in collaboration with DEI team. Support awareness training objectives, company goals, and inclusive employment practices

Required Qualifications:

• 7 years of proven HR experience with a minimum of three years of employee relations experience

• Ability to travel as needed to assigned business units within the U.S. 

• Minimum of 3 years of experience resolving complex employee relations issues

• At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position

Preferred Qualifications:

• Bachelor's Degree or HR Certification

• Experience with Multiples Sites of employees

• Working knowledge of multiple human resource disciplines, including compensation and benefits, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws

• Must have excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects

• Excellent organizational skills and attention to detail required

• Problem solving, diplomacy and good judgment in considering the impact of decisions is essential

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

• Excellent time management skills with a proven ability to meet deadlines

• Must be a critical thinker and have strong analytical and problem-solving skills

• Proficient with Microsoft Office Suite or related software

• Knowledge of HRIS

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $80,000 – $109,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and train