Senior Director -Managed Services and Telco Products

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Director- Managed Services and Telco Products

Location: San Francisco Bay Area (Preferred)

Job Responsibilities:

• Own the Zscaler product strategy and pricing/packaging to build a strong revenue stream with MSP, MSSP and Telcos across the globe

• Work with multiple product and engineering teams simultaneously to drive a common vision and go to market plan for the service offerings

• Drive the go to market strategy and business plan for incubating and launching various customized and scalable offerings

• Work closely with SP and MSSP Tech alliances and partner teams to keep a pulse of the business and GTM support needed to scale the business

• Collaborate with engineering, product management leadership, support and field teams to drive successful product release and adoption

• Technical depth to understand Zscaler product lines and align that with business outcomes that are mutually beneficial for partners and Zscaler

• A passion for customer journey, user experience, usability and a knack for simplicity is critical in this role

Qualifications:

• At least 5+ years of experience in the product leadership role with experience in incubating, launching and scaling Managed Services offering in cyber security and/or networking space with MSSP and Telcos globally. Total 10 years of product management or service portfolio management experience required.

• Prior experience needed around driving GTM plan and business strategy for managed services offerings for SaaS products

• Expert in at least one of the following three domains: cyber security, networking or cloud technologies

• Deep understanding of Telco and MSP spend cycles, billing and integration requirements

• Work closely with Zscaler Channels team to incubate and launch new product offerings on the partner cloud platforms

• Track record creating products from concept to market success. 

• Strong attention to detail.

• Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners, and executives.

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$255,000—$300,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

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