Senior Key Account Manager, Texture & Healthful Solutions, US/Canada

Job Description

About Ingredion: 

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Senior Key Account Manager, Texture & Healthful Solutions, US/Canada

Location : Remote

Reports to : Director, Sales, Key Accounts, T&H

What you will do (Responsibilities): 

Strategic Account Management - Develop strategic account plans to create long-term value for customers. Plans should include account strategies, defined objectives, milestones, and specific opportunities.  Establish strategic relationships with key accounts to sell products, services, and alternative solutions to create competitive advantage for the customer. The role will include global coordination responsibility.

Relationship Building - Develop strong multi-level relationships between Ingredion and our important customers to drive growth and effectively address challenges that may arise.

Sales Strategy Development - Work with management to develop a business plan, demand forecast, and sales strategy. Utilize technical understanding of food ingredients to introduce value selling or value price concepts.

Go to Market - Work with Technical Service, Marketing, Business Management, and other key stakeholders to develop and close new opportunities.  Conduct market analysis of customers, understanding market trends and competitive pricing.

Product and Application Development - Advise and work with customers to create innovative solutions. Design trial plans utilizing the breadth of technical resources available to create innovation solutions.

Customer Value Creation - Create solutions based on implicit customer needs.  Apply deep understanding of customer strategy and an understanding of explicit and implicit customer needs to create value.  Quantify and articulate the current and potential value created for the customer.  Identify opportunities to solve customer problems with existing products or innovation.

Contract Negotiations – Create and conduct proposal presentations and RFPs.  Negotiate contracts with customers and manage the development, accuracy and delivery of those contracts.

Financial & Budget Responsibilities - Develop and achieve budget and control expenses for sales territory.

Reporting – Maintain accurate records of all sales activity, including customer