Jobs and Careers
MN
Senior Manager of Quality Assurance
MN Custom HomesUnited Statesfull_timeVerifiedPosted 13 Nov 2025
💰 $164,761/yr($109,843/yr – $164,761/yr)
About the role
About MN Custom HomesFounded in 2011 by two Bellevue locals, we have grown to become the preeminent Eastside luxury home builder today. Since Day 1 we have been driven by innovation and obsessed with setting our homes apart through their overall design and functionality. We truly get a thrill doing what we love most: building thoughtful homes that inspire community. Learn more about us and see our work at: https://mncustom.com
Why MN?We pride ourselves on our empowered team environment and dedication to taking care of our people. We believe in setting you up to succeed with clear career progression, learning opportunities, and ownership of your role from the get-go. Accountability is huge for us, and we place a lot of trust in our employees to do the right thing. We believe that a supportive and inclusive culture yields happy people, and happy people are the most successful at what they do.
About This Role The Senior Manager, Construction Quality Assurance (QA) ensures residential construction projects meet quality standards by developing and implementing quality control plans and standard work, conducting inspections, and providing assigned Project Manager with “punch list” of quality issues/opportunities to correct. This position will develop the quality framework, standards, manage a team of Quality Project Managers (individual contributors), develop inspection and audit schedules, assignments, monitor workloads, productivity, and quality of work. On a Given Day, Your Work Might Include
Why MN?We pride ourselves on our empowered team environment and dedication to taking care of our people. We believe in setting you up to succeed with clear career progression, learning opportunities, and ownership of your role from the get-go. Accountability is huge for us, and we place a lot of trust in our employees to do the right thing. We believe that a supportive and inclusive culture yields happy people, and happy people are the most successful at what they do.
About This Role The Senior Manager, Construction Quality Assurance (QA) ensures residential construction projects meet quality standards by developing and implementing quality control plans and standard work, conducting inspections, and providing assigned Project Manager with “punch list” of quality issues/opportunities to correct. This position will develop the quality framework, standards, manage a team of Quality Project Managers (individual contributors), develop inspection and audit schedules, assignments, monitor workloads, productivity, and quality of work. On a Given Day, Your Work Might Include
- Develops, implements and maintains quality control standard work that outlines procedures for ensuring adherence to or exceeding project specifications, industry standards, and building codes, that will be used to develop punch lists and standard timelines for managing the punch list that aligns with the project timeline.
- Conducts quality control audits at various stages of the residential construction process, including foundation, plumbing to inspection, Millwork, Electrical trim to complete, to identify potential issues and ensure that work meets quality standards.
- Identifies repeat punch list items develops and delivers training for the construction teams to address issues proactively versus reactively on the punch list.
- Partners with Purchasing and Interior Design teams regarding supplier material qualities and subcontractor quality opportunities.
- Monitors compliance with building codes, regulations, and project specifications, taking corrective action when necessary.
- Documents findings from inspections and audits, ensuring that all relevant information is readily available.
- Identifies and addresses with assigned Project Manager any issues that may compromise the project's quality.
- Trains Quality Project Managers in specialties regarding various build phases.
- Manages a team of Quality Project Managers throughout the employee lifecycle to include hiring, performance management, etc.
- Work cross-functionally with the MN safety team to include safety checks as part of onsite audits.
- Utilize continuous improvement methodologies to enhance construction quality.
- Other duties as assigned.
- Strong supervisory and leadership skills. Capable of mentoring, motivating, and guiding others toward both individual and organizational goals and to fulfill the shared vision.
- Strong communication, interpersonal, and diplomacy skills are necessary for working with construction teams, suppliers, and other stakeholders.
- The ability to identify and suggest solutions to problems related to quality is essential.
- The ability to train and motivate construction teams on quality control procedures.
- The ability to accurately document findings from inspections and audits is required.
- Proficient with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Experience with Salesforce a plus.
- Proficient with construction scheduling software. Experience with Taskray is a plus.
- Experience with Bluebeam or related PDF editing software is a plus.
- Extensive experience working with and understanding contracts, plans, specifications, and residential building codes.
- Ability to remain flexible and efficient in a fast-paced environment.
- Ability to make intelligent and quick decisions, work wel
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