Uniform Manager, Security (Part-time)

The Wells Fargo Center is one of the world’s busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company’s industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

Responsible for issuance of new uniforms to new employee staff and ensure uniforms and equipment are distributed on a per event basis.

Job Description

Core Responsibilities

• Maintain and update inventory record on a regular basis.
• Organize and maintain uniform room.
• Restock inventory by ordering necessary uniform items.
• Provide minimal maintenance (hems, buttons, etc.) and prepare name tags.
• Order supplies necessary to keep uniforms clean and stored properly (bags, detergents, boxes, etc.).
• Schedule dry cleaning of uniform jackets periodically and on an “as needed” basis.
• Distribute equipment and uniform items on event days to staff.
• Attend new hire orientations and staff trainings.
• Inform staff of changes in uniform required for events.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Standards of Excellence

• Smile, greet and engage with staff.
• Thoughtfulness of our guests and employees.
• Offer help to team members– May I help you? – NEVER say “Next”
• Get the answers or someone who can – I’ll find out – NOT “I don’t’ know”
• Appearance and Posture – complete compliance with our dress code; neat and well groomed, trimmed beard, clean shaven; uniform to fit properly; hems are to break at top of shoe, no cuffs permitted; fanny packs only; company issued pins. Posture – no leaning against chairs, walls, or railings.

Qualifications:

• Excellent organization skills
• Knowledge of Microsoft products (Excel, Outlook, Forms, Word, etc..).
• Ability to interact with staff and vendors on a professional basis.
• Effective oral communication and writing skills in the English language.
• Must have a earned a high school diploma or equivalent GED.
• Previous security and/or retail experience required.
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Ideation, Punctuality, Restock, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

High School Diploma / GED