Lead Trade Services Processor
Wells FargoAbout the role
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.
We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.
Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!
About this role:
Wells Fargo is seeking a Lead Trade Services Processor as part of the US Commercial Trade Operations department in Commercial Banking. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
- Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Solid knowledge and understanding of international trade operations
- Experience with Trade Service Risk Management, including identifying red flags and implementing risk mitigation strategies
- CDCS (Certified Documentary Credit Specialist) certification preferred
- Strong attention to detail and a high level of accuracy
- Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Ability to work independently and collaboratively within a team setting
- Strong customer service orientation with effective problem-solving skills
- Excellent verbal, written, and interpersonal communication skills
- Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
- Ability to navigate and operate efficiently across multiple computer systems and applications
Job Expectations:
- Hybrid: 3 days in office, 2 days remote. Work hours: Monday through Friday 8AM to 5PM
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $36.54Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimb
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s