Senior Counsel, Product & Commercial Legal

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Senior Counsel on the Product Legal Team.

About the job

This position will provide legal support to Twilio’s R&D Organization. 

This position is a key component of our legal team and a trusted member of the business.  As a Senior Counsel you are responsible for partnering with our global Product and Engineering teams to provide legal guidance throughout the product life cycle.  You will help ensure that the development of our products and services meet our strategic objectives while complying with applicable laws and regulations in a business centric way. You will collaborate with multiple stakeholders across the business as well as legal colleagues to help Twilio accomplish its strategic objectives in a fast paced environment.

Responsibilities

In this role, you’ll:

• Advise Product and Engineering during all stages of product development on how to navigate potential legal risks.
• Work with Product and Engineering teams to ensure our products and services comply with existing applicable regulations.
• Advise Product and Engineering teams on the go-to-market strategy for new products including structuring and drafting legal terms as required.
• Support the commercial transactions legal team in reviewing, and negotiating legal agreements with customers, vendors, and business partners.
• Support the Privacy team in identifying privacy risks and in conducting data protection and/or Privacy Impact Assessments. 
• Review marketing materials in relation to our product and service offerings.
• Collaborate with legal colleagues to monitor and analyze developments in regulations applicable to our product and service offerings and advise internal teams as necessary.
• Assist with governance as it relates to the development and deployment of Artificial Intelligence (AI) features in products and AI model development to ensure responsible use, compliance with AI regulations, and alignment with industry best practices. 
• Help develop and maintain legal processes and documentation to support the product legal team function.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required: 

• Strong academic credentials and demonstrated record of success as a lawyer and Member of local State Bar or eligible to register as Registered In-House Counsel.
• 8+ years of legal experience, at least three of which should be in an in-house environment at a technology company.
• Ability to work both independently and as part of a cross functional team.
• Proven experience counseling product and/or engineering teams on issues that may include compliance with regulatory frameworks. 
• Excellent organizational and project management skills, effective communication skills, quick learner, and a strong sense of initiative.
• Experience negotiating contracts with customers in a technology company.
• Familiarity with global privacy frameworks.

Desired:

• Experience counseling product and/or engineering teams on compliance with regulatory frameworks applicable to U.S. and global electronic communications platforms.
• Experience counseling product and/or engineering teams on emerging Artificial Intelligence regulations and assisting with AI governance policies and processes.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, yo