Customer Service Specialist (f/m/d) - fixed contract 18 months
Freudenberg GroupAbout the role
Working at Freudenberg: We will wow your world!
Responsibilities:
Processing all orders from Germany and abroad, from order entry to invoicing
Scheduling in close coordination with production planning and quality control
Preparation of all necessary shipping, transportation and customs documents, including dangerous goods documents
Complaints processing, such as organizing necessary returns and creating credit notes
Other administrative tasks
Qualifications:
Successfully completed commercial vocational training
Ideally several years of professional experience in order processing
Confident handling of MS Office as well as very good written and spoken German and English skills
Convincing communication and teamwork skills as well as a high sense of responsibility
Structured, precise and goal-oriented way of working
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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