Pharmacy Technician Analyst (Spanish Bilingual)

This is an onsite position, with Valleywise Health Comprehensive Care Center Phoenix, 2525 E Roosevelt St, Phoenix, AZ 85008

This is a full-time position, 40 hours/week, 8-hour shifts. The facility is open Monday through Friday, 7:30 a.m. to 5:30 p.m.

Primary Responsibility
The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing eRecovery software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers’ Patient Assistance Programs via application process for needy indigent or low-income persons.
 

Responsibilities:

•  Recover drugs that are administered or dispensed to indigent patients without third party prescription coverage
• Build relationships with and act as liaison to physicians, patients and pharmaceutical companies regarding program systems and processes
• Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program
• Routinely visit key contacts within the health system to ensure high level of service and assist in program participation
• Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies
• Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)
• Answer pharmacy’s questions regarding day-to-day operational issues, product/vendor information
• Manage and process applications to pharmaceutical manufacturers’ Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third-party coverage
• Educate physicians, patients, and drug companies on the program mission, guidelines, requirements, and appropriate referral
• Extensive patient education/counseling to determine eligibility for assistance
• Identify and resolve rejected applications, including accessing comparable drug regimen
• Refer patients who do not qualify for programs to other outside assistance. I.e. local charities
• Manage drug recovery application process
• Monitor and track the value of drugs recovered for billing and reporting processes
• Maintain security and confidentiality of patient information

• Qualifications:

• AZ State Pharmacy technician license required
• Bilingual in Spanish required
• National pharmacy technician certification (PTCB) preferred
• 2-4 years experience preferred
• Inpatient medication knowledge preferred
•  Strong communication skills
•  Strong Microsoft Office skills
• Able to work independently and solve problems on behalf of Cardinal and the customer
• Must be able to prioritize work to maximize job effectiveness
• Excellent interpersonal skills
• Strong ability to work under pressure and meet deadlines
• Must be detail-oriented with strong follow-up skills
• Strong telephone presence/etiquette
• Better than average layman’s knowledge of various medications, medication classes, medical ailments, and standard treatments
• Must have knowledge of hospital and clinic operations
• Experience working in a high-volume, dynamic (changing) environment is necessary
• Must have experience working with the public in a healthcare environment
• Experience with low-income/special needs public is preferred
• Experience with social programs and/or charitable organizations is helpful
• Oncology experience, preferred
• Inpatient and Outpatient Pharmacy Technician experience, prefered

• May require vendor credentialing

Pay rate: $27.00 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 08/17/2025*if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of th