Health Information Management Coordinator - Congress - Medical Records

Salary: $21.26 - $29.23 per hour, depending on qualifications
Schedule: Monday through Friday, 7am to 4pm


JOB PURPOSE: The Health Information Management Coordinator serves as a Subject Matter Expert (SME) providing quality service to El Rio Health patients and internal/external clients of the Health Information Management Department. In this role the incumbent assists patients, internal/external clients, and staff members by performing assigned clerical and administrative duties, tasks, assignments, and services related to patient medical records at a location assigned by management. The defined duties and responsibilities for a Health Information Management Coordinator will comply with the regulations and requirements of the policies and procedures of El Rio Health.

An employee in this position works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are presented to the supervisor for resolution.

Essential Job Functions:
• Performs and completes all administrative duties, tasks, responsibilities, and assignments within reasonable time frames while meeting established performance standards of quality, quantity, and productivity for the position, ensuring the highest standards of excellence and the lowest of error rates in work outcomes and performance.
• Maintains at all times patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring compliance with all HIPAA and corporate compliance standards, as well as generally accepted confidentiality standards.
• Gains and maintains the knowledge, understanding, and technical skills to complete administrative duties, tasks, and assignments working with office equipment, operating systems, organizational programs and/or business software for medical records, such as:
◦ Initiates and creates patient records; researches and resolves issues or problems with patient medical records, such as duplicate records, potential red flag issues, or misfiled documents.
◦ Educates and supports end-users with navigating the electronic health record system or organizational programs and operating systems related to health information.
◦ Tracks, researches, and ensures the complete processing of audits, referrals, duplicate merges, corrections, and help desk requests on a daily basis.
◦ Compiles and prepares medical record information for audit requests.
i. Reviews written requests, research patient database, prints requested documentation and prepares items for distribution; supports onsite audits.
ii. Responsible for HEDIS and Risk Adjustment Audits
iii. Tracks and reports outcomes of audits.
• Develops and/or updates the new/current organization forms, condensing the existing catalog of forms, editing and making recommendations for all forms incorporated into the Electronic Medical Record as well as internal-use forms.
◦ Creates, edits, and oversees all forms for the entire organization. This includes forms-documents that will become part of the medical record either by electronic creation, scanning, or image upload that do not require a patient signature, including, but are not limited to, clinical, administrative, and research documents. Consolidation and management of the master file is also crucial.
◦ Reviews all forms prior to build or implementation in the medical record. The review/approval process aims to:
i. Optimizes usability and operational flow and processes
ii. Encourages standardization and minimize multiple similar forms
iii. Coordinates with information technology (IT) for technology enhancements, interface, and form development
• Facilitates and leads all Special Project Meetings, creates agendas, organizes meetings, promotes the committees/work groups and invites new members, develops committee reports, and summarization of meetings.
• Responsible for reviewing, publishing, and editing the department’s Policies and Procedures, to assure compliance as they come due for review by CMS and the Joint Commission.
• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.

Minimum Education and Experience:
• Associate’s degree in health care or a related field from an accredited college or university.
• Three (3) years’ experience in the Health Information Management (HIM) field.
• Three (3) years’ expe