Assistant Account Manager, Commercial Medical Malpractice Insurance - Potential for Hybrid Work

Join our Award-Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

In addition to winning the Gold Stevie Award for Employer of the Year in 2023, HUB is honored to be recognized by Forbes as one of America’s Best Large Employers in 2024.  HUB also won the Insurance Business America’s 5-Star Diversity, Equity, and Inclusion Award for the past two years.  Becoming a part of HUB means that you have the opportunity to thrive in a diverse, entrepreneurial, and fast paced team environment supported by over 19,000 professionals in 600 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

What You Bring:

You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent.

We currently have an opportunity for an Assistant Account Manager to join our Commercial Lines Medical Malpractice Unit in our Vero Beach, FL office. 

The selected individual will be responsible for assisting Account Managers and Producers with the administration and servicing of accounts in accordance with the practices, policies, and procedures of the Company.

Job Responsibilities:

• Actively monitor multiple email accounts throughout the day, communicate with team members regarding incoming email, and complete action on the email based on their content.
• Attend client calls and document key takeaways and action items for the team.
• Assist Account Managers and Producers in gathering the necessary information regarding new/existing accounts for proposals.
• Keep Producer informed of all conference calls, information requests, meetings, and appointments daily.
• Various duties regarding the management of prospect data, including correspondence with leads, organization of documents received, online research, attaching information in files, tracking data using Microsoft Excel.
• Update account information and attach documentation in the agency management system as needed. 
• Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel in a friendly and professional manner.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Performs other clerical duties as needed, such as typing, filing, photocopying, printing, scanning, etc.
• Receive, sort, date stamp, and route mail or packages to appropriate personnel.
• Prepare and send outgoing mail; maintain postage meter and add funds as necessary.
• Order, receive, and maintain office supplies and marketing materials.
• Coordinate maintenance of office equipment with vendors.
• Maintain the cleanliness of the conference room and break room including trash removal.
• Attend and complete any training sessions or assignments as required.
• Present a professional image as a representative of the company.
• Establish and maintain effective professional working relationships with co-workers, and every level of management.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.
• Responsible for completing all assigned tasks or projects, as needed.
• Other job responsibilities as assigned by management.

Qualifications:

• High School diploma or equivalent.
• Excellent communication, customer service and problem-solving skills.
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
• Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
• Ability to work in a team environment.
• High level attention to detail is essential.
• Excellent organizational, interpersonal, and com