Mental Health Outreach Specialist

Compensation We Offer

• The compensation for this position is $21.00 - $25.83 per hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted. 
• 7.5% Bilingual Differential for qualified positions*
  
  • * Must meet company policy eligibility requirements.

Benefits We Offer 

• Benefits eligibility starts on day ONE! 
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Who We Are  

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.   

Who We Serve  

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. 

Program Type: Homeless Outreach

Population Served: 18-100

Program Description: Field Based Program working with Persons Encountering Homelessness.

JOB SUMMARY

The Mental Health Outreach Specialist is responsible for outreach and engagement activities for people who are experiencing homlessness and have mental health disorders. Outreach Specialist will engage individuals living on the streets and will provide case management, housing navigation and benefit establishment services. Outreach Specialist will provide frequent follow-up with individuals served and provide regular communication on outcomes obtained. 

RESPONSIBILITIES AND DUTIES

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•  Provide strength-based outreach to encourage people who have mental health disorders and are experiencing homelessness to engage in available services including benefits, mental health, medical and substance use disorder services, and housing programs.
•  Develop rapport and maintain effective and positive working relationships with clients through frequent visits.
•  Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on the client needs.
•  Drive agency-provided or personal vehicles and transport clients to facilitate linkages and placements as necessary.
•  Attend collaborative meetings with referring parties to discuss outcomes and address barriers encountered.
•  Document all services per funding and compliance requirements including maintaining log of daily activities.
•  Develop and maintain collaborative working relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients.
•  Research community resources that benefit clients and enhance services provided.
•  Process applications or registration forms for services.
•  Gather and document various types of data to better understand client needs and assess client eligibility for community resources; enter data into the Homeless Management Information System (HMIS) and the Coordinated Entry System (CES).
•  Attend community meetings, project updates, and case management meetings as needed.
•  Attend and participate in staff meetings and trainings.
•  Model Pacific Clinics’ approach, mission and core values