Senior Revenue Operations Coordinator

Senior Revenue Operations Coordinator

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

A Brief Overview
The Senior Sales Operations Coordinator is the primary point of contact for new and existing Channel referrers and TriNet Sales teams for questions regarding terms within agreements, financial and/or legal Merger & Acquisition (M&A) documents, ensuring proper Channel account setup and ongoing maintenance.

Locations
United States (Remote)

What you will do

• Process new Channel applications for approvals with Channel Directors and Senior Industry leaders, send agreements via DocuSign, ensure agreement is compliant and operationally sound, within multiple systems and teams.
• Provide SFDC activity reports to TriNet Sales and Channel leaders, by Channel referrer and TriNet Sales Consultants, for yearly production reviews of Channel agreements and account assignment.
• Answer referral payment questions and handle quarterly or yearly payment report requests from Channel referrer, with support from internal teams.
• Calculate and provide monthly payment reports to Blue Shield California (BSCA), for appointed brokers who referred new TriNet clients electing BSCA as a benefit provider.
• Setup new prospect accounts and opportunities from Channel referrers, while ensuring adherence to TriNet's Sales ROE is followed and assignment to Sales Consultant is accurate and processed quickly.
• Develop, test and deploy, process and system enhancements to support Channel and Sales.
• Draft and send product, system and/or process enhancement communications to internal teams and external Channel referrers, approved cross-functionally.
• Assist with content needed for internal and external training, with Marketing and Sales Enablement teams.
• Other projects and responsibilities may be added at the manager’s discretion.

Education Qualifications

• General education, vocational training and/or on-the-job training

Experience Qualifications

• Typically 2+ years related experience supporting Sales, Channel Sales and/or Channel Operations environments

Skills and Abilities

• Knowledge of Sales and Channel compensation practices.
• Proficient with SalesForce.com.
• Intermediate skill level with Microsoft Office Suite (Access, Word, Excel and Power Point) and Outlook.
• Ability to communicate business correspondence and follow procedure manuals.
• Effectively provide information and respond to questions from groups of managers and clients.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Follow instructions and respond to management direction.
• Take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.
• Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedules other people and their tasks; develop realistic action plans.
• Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow throug