HP Senior Contract Manager

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

The Senior Contract Manager will support all Lines of Business, including Commercial, Senior Products and Public Plans. The Senior Contract Manager will serve as the primary point of contact to manage contract negotiations with integrated health delivery systems, hospitals, local care units, physician practices, federally qualified health centers/community health centers, select ancillary providers and other providers as required.

The Senior Contract Manager is responsible for the financial, regulatory, and legal terms negotiated with the provider network. The Senior Contract Manager must be able to develop strategic proposals and contract with providers using appropriate reimbursement methodologies and their appropriate application.

In addition, the candidate will ensure that contract terms are consistent with the corporate contracting strategy and are negotiated within the established legal, operational, and financial guidelines as established by Point32Health. This individual will assure than any non-standard elements of contract negotiations are thoroughly researched, communicated and approved by key internal stakeholders. The Senior Contract Manager must be able to effectively communicate the negotiated contract terms to stakeholders for accurate and timely implementation.

Key Responsibilities/Duties – what you will be doing

• Negotiate contractual arrangements with established and/or potential network providers, within budgeted targets, with approved contract guidelines and regulatory requirements.
• Lead meetings between Point32Health and our provider network, while effectively articulating Point32Health's position on key issues relevant to the contract negotiation. Manage and position the negotiation so that Point32Health meets the key objectives that have been identified for the contracting cycle.
• Work closely with internal finance and actuarial teams, while providing direction to ensure data analytics and modeling are produced to support contract negotiations.
• Develop contract documentation, clearly specifying terms, including legal, regulatory, policy, financial and others thus allowing for implementation of the contract and minimizing/preventing internal/external misunderstandings of contract intent.
• Work closely with legal and compliance departments to ensure contract provisions are consistent across providers and ensure applicable legal and regulatory terms are included in the signed contract.
• Manage and position the negotiation so that Point32Health meets the key objectives that have been identified for the contracting cycle.
• Develop and maintain effective working relationships with key counterparts representing the provider and key internal colleagues to allow for support of Point32Health initiatives.
• Understand, with a high degree of specificity, important business aspects such as unit cost trend, alternative payment methodologies, risk arrangements such as trend-based risk and percent of premium arrangements, medical loss ratio, provider financial performance, and any analytical tools utilized by Point32Health to understand the performance, financial and otherwise, of the provider network. The Senior Contract manager must be well versed in publicly reported financial data, such as provider relative price and total medical expense, for use in negotiations.
• Lead and/or participate in cross functional meetings as required - lead internal ad hoc groups to address contracting issues, communicate status of negotiations and document key financial and legal terms.
• As required, support submissions to government agencies specific to your Market.
• Develop and maintain relationships with key providers supporting financial, clinical, sales, retention, and quality goals. Participate as required in interdisciplinary