Field Service Technician II (Deployable)

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! The Field Service Technician II provides advanced technical maintenance, repair, and support services on equipment. This role requires expertise in diagnosing and resolving complex technical issues, along with the ability to guide and support junior technicians. The technician will also collaborate closely with engineering teams to implement solutions and improve product performance.

The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

Responsibilities:

• Conduct advanced maintenance and repair tasks on aerospace and defense systems.

• Lead the installation and commissioning of equipment, ensuring adherence to specifications.

• Troubleshoot complex technical issues and collaborate with engineering teams for resolution.

• Mentor and provide guidance to junior field service technicians.

• Deliver detailed training sessions to customers on equipment operation and maintenance.

• Maintain and update comprehensive records of maintenance activities and equipment status.

• Ensure all fieldwork complies with safety standards and regulations.

• Manage and track inventory of spare parts, tools, and equipment.

• Produce detailed technical reports for internal and customer review.

• Travel to customer sites as necessary, including potential international locations.

• Please be advised that this position may require deployment for a period of up to 90 days, depending on mission needs. Deployment is not guaranteed and will be determined at the discretion of the supervisor or management, or as otherwise specified.

Qualifications You Must Have:

• High school diploma or GED equivalent.

• 1+ years of experience as a technician or in a related field.

• Higher level relevant degree may substitute for experience. 

• Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications.

• Experience using troubleshooting techniques.

• Understanding of electrical wiring concepts.

• Ability to frequently travel outside the continental US, typically for extended periods of time.

• Ability to deploy for an extended amount of time to various OCONUS operating locations.

• Ability to meet current DoD and Combatant Command requirements for deployed locations.

• Successfully pass a pre-deployment medical assessment.

• Must be willing and able to work extended hours, holidays and shift schedules as required.

• Current/ valid passport and be able to obtain a visa to travel internationally.

• Willing to deploy OCONUS on an approximate 90/90 rotation.

• A United States Government Security Clearance is required for employment. Applicants who do not currently have a USG security clearance are welcome to apply and, if selected, will be processed for a USG security clearance by SNC prior to employment. Employment will begin once the USG security clearance is granted. If applicant is unable to obtain USG security clearance, the offer of employment will be withdrawn.

Qualifications We Prefer:

• Associate's degree in a related field of study.

• Experience with FCC or FCC General Radio Operator License (GROL).

• Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.

• Basic understanding of Spectrometer, Oscilloscope, and/or Pitot Static equipment gauges.

• Background in the Aerospace and Defense Industry, the US Department of Defense, or US Military.

• Experience with software and firmware updates for technical equipment.

• Strong customer service and communication skills.

Essential Functions:

• Ability to lift up to 50 lbs regularly.

• Ability to stand and walk for extended periods