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Aftermarket Parts Supply Chain Specialist
Nortek Data Center CoolingOklahoma City, United Statesfull_timeVerifiedPosted 3 Sept 2025
About the role
Aftermarket Parts Supply Chain SpecialistPosition Summary:
Nortek Air Solutions (NAS) is seeking an experienced and results-driven Aftermarket Supply Chain Specialist with expertise in warehouse inventory management and supply chain operations. The ideal candidate will excel in providing aftermarket parts order fulfillment solutions, collaborating with vendors to optimize pricing and lead times to support Parts Order entry and quotation, and ensuring efficient operations in inventory management to drive revenue growth. This role involves actively optimizing the day-to-day operations of the parts warehouse and warehouse efficiency, and delivering high customer satisfaction through streamlined processes and timely order fulfillment. Candidate will analyze material requirements and monitor vendor performance to drive customer satisfaction (KPI) around increasing aftermarket quote to order percentage to Nortek brands.Position Responsibilities:
Nortek Air Solutions (NAS) is seeking an experienced and results-driven Aftermarket Supply Chain Specialist with expertise in warehouse inventory management and supply chain operations. The ideal candidate will excel in providing aftermarket parts order fulfillment solutions, collaborating with vendors to optimize pricing and lead times to support Parts Order entry and quotation, and ensuring efficient operations in inventory management to drive revenue growth. This role involves actively optimizing the day-to-day operations of the parts warehouse and warehouse efficiency, and delivering high customer satisfaction through streamlined processes and timely order fulfillment. Candidate will analyze material requirements and monitor vendor performance to drive customer satisfaction (KPI) around increasing aftermarket quote to order percentage to Nortek brands.Position Responsibilities:
- Ensure timely and accurate shipment of aftermarket parts to meet customer expectations.
- Oversee warehouse inventory management, focusing on inventory capacity, turns, and revenue growth.
- Perform duties of a buyer, including placing POs and providing material pricing to parts sales team
- Collaborate with team to identify, recommend, and stock critical parts for the warehouse.
- Manage vendor relationships, including sourcing, evaluation, pricing negotiations, and performance monitoring.
- Engage in parts order entry, quotations, and communication of lead times to customers.
- Analyze material requirements and monitor vendor performance for continuous improvement.
- Create and manage KPIs related to quote-to-order percentages, inventory turns, and customer satisfaction metrics.
- Support Lean initiatives, focusing on process improvement, waste elimination, and operational efficiency.
- Oversee the creation and management of open order reports, PO files, and daily reporting on inventory status.
- Resolve invoice discrepancies in collaboration with Accounts Payable and ensure accurate financial reporting.
- Utilize ERP/MRP systems, including Syteline, Microsoft AX and Dynamics 365, for order entry, procurement, and alignment with production inventory systems.
- Engage in occasional travel to vendors or factories for supplier qualification or process reviews.
- Other duties as assigned in support of the business growth goals
- Education: Bachelor’s degree in business, Supply Chain, or a related field (equivalent experience considered).
- Experience: Minimum 5 years in supply chain, inventory management, and customer service, with a proven track record of success in vender and buyer roles.
- Technical Skills: Proficiency in ERP/MRP systems such as Syteline, DAX and Microsoft Dynamics 365. Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
- Industry Expertise: Familiarity with supply chain processes, warehouse inventory growth development and operations, and lean management principles.
- Communication: Strong interpersonal and communication skills to collaborate effectively with internal and external stakeholders.
- Experience in data-driven decision-making and KPI analysis.
- Knowledge of industry-specific challenges and best practices in inventory management for HVAC or engineered equipment manufacturing
- Join NAS as a pivotal team leader in delivering exceptional aftermarket parts solutions, streamlining operations, and enhancing customer satisfaction in the HVAC industry
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