SENIOR CLERICAL SPECIALIST - 64084984

Requisition No: 845883 

Agency: Department of Health

Working Title: SENIOR CLERICAL SPECIALIST - 64084984

 Pay Plan: Career Service

Position Number: 64084984 

Salary:  $33,760.00 

Posting Closing Date: 02/09/2025 

Total Compensation Estimator Tool

Job posting category:  Open Competitive

 

Your Specific Responsibilities:

This position will be responsible for providing customer service, information about services, preparing of medical and computer records, making necessary appointments as requested by client or providers and performing duties of Healthy Start, FBCCP Program, eligibility, intake and exit following FDOH-Lake policy and procedures, as well as assist in training new employees. This position is a float position and will work these duties at the Umatilla, Clermont and Leesburg clinics as needed to maintain clinic function. The position performs independent judgement in the security and maintenance of medical records in a centralized area. Is responsible for reviewing Policy and procedure manuals and Security Confidentiality Manuals.

 

FBCCP Program: Prepares application, interview potential clients via telephone. Schedules qualified clients for clinic visit. Once visit completed, verifies in HMS information complete. Assist with faxing orders to appropriate facilities. Routinely reviews applications format as updates occur.

 

Healthy Start: Receives Healthy Start applications from all providers in Lake County. Enters data information from these applications into report portal. Links care for the babies born to their mothers from these applications. Prepares and send monthly report at the beginning of teach month and responsible for preparing quarterly reports.

 

Performs other duties as assigned as deemed necessary to clinic coverage including back up for any senior clerk staff position.

 

Required Knowledge, Skills, and Abilities:

Customer Service, Computer Programs/Data Entry, Use of Excel, Word, Outlook, use of Fax, and Copier.

 

Qualifications:

Minimum –

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency? This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural
• Willing to travel between clinic sites throughout Lake County

 

Preferred –

• Bilingual (Spanish and English)
• Have previous verifiable Medical Office Experience with obtaining insurance authorizations
• Have verifiable experience with electronic health records
• Have verifiable experience answering phones and scheduling appointments

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.