Senior Specialist, Aftersales Technical Training

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Define and coordinate technical career paths and role-specific training journeys across the aftersales organization.
• Design and implement blended learning strategies that combine in-person training, virtual classrooms, microlearning modules, and gamified experiences.
• Oversee the development and structuring of high-quality technical content, ensuring consistency, scalability, and alignment with brand and operational needs.
• Support the evaluation and configuration of a robust LMS platform that meets training needs, supports multiple content formats, and enables tracking, certification, personnel status, training calendar and user-friendly access across roles among other requirements.
• Ensure that technical training programs are tailored not only for technicians but also for other critical roles such as service advisors, warranty analysts, and other withing Scout organization.
• Define the tools, methodologies, and platforms used to create and distribute training content, ensuring efficiency, effectiveness, and continuous improvement.
• Collaborate with internal stakeholders (Technical service, Commercial operations and HR) to ensure training supports performance goals and evolving service requirements.
• Supervise and guide a team of technical trainers, ensuring consistent delivery, ongoing development, and alignment with brand standards.
• Develop strategic partnerships with technical schools, training centers, and educational institutions to build a sustainable pipeline of talent for service operations.
• Coordinate the set up, management and operational oversight of regional technical training centers, ensuring that are fully equipped, properly staffed and align to Scout’s training standards and objectives.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, SC.
• The responsibilities of this role require attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. This role may be temporarily remote if necessary, but it is expected to be in office within the next 18 months. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in education, Engineering, Automotive Technology, or a related field; advanced degree preferred
• Minimum 8+ years of experience in technical training within the automotive or mobility sector.
• Proven experience leading technical training programs, including managing instructors and developing structured career and training paths.
• Deep understanding of blended learning methodologies, instructional design, and training technologies (LMS platforms, authoring tools, gamification, etc.).
• Experience coordinating training for a variety of technical roles, not just technicians.
• Exception