Director of Alumnae Engagement

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.

Alumnae Relations & Development

Job Description

#ALMDEV#

Job Summary

Oversee strategy and programs that advance the Smith alum network with a particular focus on how volunteer service, reunion and broad engagement activities can enhance an alum's connection to the college. Drive the continued evolution of a strategic approach to Reunion weekends and other complex alum engagement events. Drive the continued evolution and modernization of an alum volunteer framework inclusive of recruitment, cultivation, business practices and stewardship. Lead a data collection and evaluation strategy that helps the larger team regularly assess and progress and success on our respective initiatives. With the Alumnae and Donor Relations team and the OAR team, directs the content and strategy of virtual events to meet the needs that particular audiences have for remote learning. Oversee the execution of some all-alum programs like the insurance program and class rings.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Strategy and Program Leadership (50%):

• Design, develop and implement a strategy for creation of a strong volunteer program that is aligned with and educated in Smith's institutional priorities.
• Responsible for implementing this strategy in collaboration with the Volunteer Working Group, supported by the Assistant Director of Alumnae Engagement.
• Plans, implements one regional or campus volunteer training/enrichment event per year.
• Includes recruitment, cultivation, job descriptions, code of conduct, and stewardship activities and resources.
• Will serve as team lead for exploring technical solutions to ongoing volunteer service challenges.
• Interface with the AASC board on topics of volunteer stewardship.
• Serve as departmental thought leader on alum volunteer service.
• Serve as the lead for any Smith Alum Travel opportunities.
• With a travel consultant, research, evaluate and identify appropriate travel opportunities in alignment with affinity programming goals.
• Work with travel consultant and Alumnae & Donor Relations team to market travel opportunities to appropriate Smith audiences.
• Coordinate and liaise with the Office of the President and the Office of the Sr. Vice President for Development & Alumnae Relations on travel details related to Presidential/development trips.
• Build and maintain relationships with content providers and audiences, such as tour operators, travel insurance providers, travelers, faculty and administrators.
• Participate in select excursions to scout travel opportunities and asses Smith values and mission alignment.
• Drive and oversee the ongoing evolution of Smith College reunions.
• Provide leadership and decision making strategy to the core reunion team whose principal leader is the Assistant Director of Reunions.
• Offer support for effective collaborations between reunion volunteers and the broader reunion team, including class and milestone liaisons.
• Execute on all Presidential coordination around Reunion.
• Provides Leadership on interpreting team metrics - how to consistently measure indicators of success via program evaluations and Salesforce.
• Analyze results and use results to help each team member improve on their work.
• Provide overall team leadership on consistent coding practices so that all emails, events and digital opportunities can be thematically tracked.
• Interfaces with AVP for Advancement Operations to ensure our conformation to best practices, and to innovate our ability to track and measure where possible.
• Provide leadership in general alumnae engagement inquiries and work with colleagues to triage and address as needed.

Program Administration (35%):

• Oversee the successful implementation of volunteer programs.
• Build and maintain a system to issue and track volunteers' acceptance of a Code of Conduct.
• Build and m