Salesforce Admin ll

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 405

Pay Range: $87,200.00 - $130,800.00

Job Description

• If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
  
  Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
  
  The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
  
  At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
  
  Grade: Management Technical 405
   

  Position Summary

  We are seeking a proactive and detail-oriented Mid-Level Salesforce Administrator to support and enhance our Salesforce ecosystem. This role is ideal for someone with 2–5 years of hands-on experience in Salesforce administration, who can manage platform configurations, support user needs, and collaborate with cross-functional teams to optimize business processes.

  Key Responsibilities

• Platform Management: Maintain and configure Salesforce objects, fields, workflows, validation rules, and page layouts.
• User Support: Manage user accounts, roles, profiles, permissions, and troubleshoot access issues.
• Data Management: Model data using objects, fields, and relationships. Maintain data quality through deduplication, validation rules, and audits. Import/export data using tools like Data Loader and manage picklist
• Data Integrity: Perform regular data audits, deduplication, and ensure data quality across orgs.
• Security & Access: Implement field-level security, sharing rules, and org-wide defaults. Monitor login history and audit trails.
• Reporting & Dashboards: Build and maintain standard and custom reports and dashboards to support business insights. Ability to use formulas, filters, and joined reports to surface insights.
• Process Automation: Implement and maintain automation using Process Builder, Flow, and Approval Processes. Optimize business processes and reduce manual work through automation. Collaborate with Stakeholders to gather requirements.
• Release Management: Support sandbox refreshes, test case validations, and deployment coordination 
• Documentation: Maintain system documentation and training materials for end-users.
• Collaboration: Work closely with developers, business analysts, and stakeholders to gather requirements and deliver scalable solutions.

Required Qualifications

• 4 years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification (ADM-201) r