Court Operations Associate - Scott County District Court - Minor Criminal/Juvenile/CHIPS/Family

The First Judicial District is seeking qualified applicants for a customer-focused and team-oriented Court Operations Associate to join the Minor Criminal/Juvenile/CHIPS/Family Division of the Scott County Court Administration team in Shakopee, MN.

This Court Operations Associate position is fast paced, highly detail-orientated position with a variety of responsibilities. Primary responsibilities include providing exceptional customer service on the phone and in person and advanced case processing in an electronic environment. This position will work directly with the public, juries, judges and justice partners. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job.

The primary work location for this position is in the Minor Criminal/Juvenile/CHIPS/Family Division at the Scott County Judicial Center in Shakopee, MN 55379. Standard hours of work are Monday - Friday, 8:00 AM - 4:30 PM.

The Minnesota Judicial Branch is pleased to offer a comprehensive benefits package including medical, dental, and optional benefits and paid vacation, sick leave and paid holidays. 

What You Will Do 

The following are examples of major job duties expected of this position: 

• Performs the full range of court operations work within an assigned unit, which may include case processing in the areas of traffic, criminal, CHIPS, juvenile and family, using electronic case processing system and related applications and equipment.  

• Initiates case records using electronic means or paper documents; records required data regarding parties, documents, flags, comments, events, and dispositions in case processing system and other relevant systems; notifies relevant individuals about missing information, documents, or non-compliant legal forms. 

   

• Provides assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically; provides forms, documents, and court procedure information; assists public in filling out various applications and forms; checks people in for court; refers new or complex questions to higher level staff.
• Schedules and maintains court calendars; assigns cases to regularly scheduled calendars; prepares and maintains trial calendars; updates, reschedules, and reassigns cases as necessary and notifies parties and attorneys.
• Issues receipts for payment of court fees, fines, bail, and restitution.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.

What You Must Have   

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High School Diploma or Equivalent
• One year of recent experience in the legal field or highly technical, customer focused, administrative, office, or clerical work

Nice to Have 

• Associate's or Bachelor's degree in Criminal Justice, Political Science, Business Administration or a related field
• Experience working in the legal field or court setting
• Extensive knowledge of court policies, procedures, processes, and terminology
• Experience working with Minnesota Court Information System (MNCIS) and eFile and Serve (EFS) the Minnesota Judicial Branch electronic case processing system

What You Will Bring 

• Knowledge of court procedures and policies, laws, legal terminology and legal factors pertaining to the court.
• Knowledge of the organization, operation, function, and jurisdiction of the court.
• Knowledge of basic arithmetic.
• Knowledge of modern office practices and procedures.
• Knowledge of customer service practices.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
• Ability to maintain an accurate record filing system.
• Ability to understand and follow oral and written instructions.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
• Ability to communicate effectively, both orally and in writing.
• Ability to prioritize work in a fast-paced environment.