Team Leader - Call Center (RN)

Incentives:

Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes. Additional details will be provided during the interview process.

 

Bonus:

Potential for a performance-based bonus, subject to eligibility criteria and achievement of defined metrics. Details regarding bonus eligibility and performance goals will be provided during the interview process or upon hire.

 

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Onsite children’s care centers (Infant through Pre-K)
• Tuition reimbursement 
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to fitness centers
• Career advancement opportunities

 

Explore All Benefits:

https://www.deaconess.com/For-You/Employees/Employee-Benefit-Resources/Documents  

 

Job Overview:

Day to day, you would be responsible for providing direct oversight of bed placement and transfer center, under the direction of the DCARE Manager. The Access and Logistics Team coordinates patients throughout from all points of entry to facilitate overall hospital patient flow. This team receives all communication related to patients that are requiring bed placement for appropriate clinical expertise and facility placement to support the delivery of quality care. The Patient Placement Team collaborate with hospital staff, ADCO, physicians, staff, Resource Team, and Transfer Center to define, reduce, and eliminate barriers within the system which may impede patient flow and surge plan. These employees also coordinate nursing home triage calls as needed.

 

Required: Certifications/Licenses/Experience:

• Active Registered Nurse (RN) in Indiana or other compact licensure state
• A minimum of three years of clinical nursing experience in an acute care setting or related specialty area

 

Preferred Certification/License/Experience:

• BSN
• Previous leadership experience 
  
  

 

Other Key Words: Patient Placement Nurse // PPRN // Registered Nurse // DCARE // Bed-Flow Manager 

Campus: Access and Logistics Center // Midtown

Hours: Full-time, 36 hours/week