Principal Hardware Quality Engineer

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. 

We are looking for a Principal Hardware Quality Engineer to join the team.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Responsibilities

• Lead an effective and robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards.  

• Lead quality issues at the system level and conduct debug and failure analysis for any issues including GPU in the Azure fleet and drive resolution with partners and suppliers. 

• Provide system level technical guidance to SI and various internal stakeholders and lead through complex problems. 

• Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.  

• Responsible for quality readouts based on the telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution. 

• Establish Critical-to-Quality performance metrics to measure and improve product quality.  
• Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met and improved.  
• Mentors and develops team members, fostering a culture of excellence and innovation.
• Embody our Culture and Values  

Qualifications

Required Qualifications:   

• Bachelor's Degree in Reliability Engineering, Electrical Engineering, or related field AND 8+ years technical engineering experience
  • OR Master's Degree in Reliability Engineering, Electrical Engineering, or related field AND 7+ years technical engineering experience
  • OR Doctorate Degree in Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience.

• 5+ years of experience in working with modern server architectures and/or their subsystems– including GPU, CPU, AI hardware, Memory