Head of Sales & Operations - Insurance, Tech

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! Trusted by the world's leading platforms - Uber, Uber Eats, Amazon, Bolt, Ola, FreeNow - and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility.

We are looking for an innovative and transformational Head of Insurance Sales and Operations to join us at INSHUR! This role is Hybrid based in either our Westlake,CA, New York City, Dallas ⭐.

You’ll be working on re-inventing insurance in exciting markets across multiple territories including the UK 🇬🇧, US 🇺🇸, and the Netherlands 🇳🇱, with plans to expand into new European countries. Supported by (and reporting to) the Insurance Director, you'll be joining a friendly US team of 100 who believe in delivering highly innovative, data-led, sustainable insurance products by challenging everything they know about insurance. 

We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.

What you'll do

As a Head of Insurance Sales and Operations, you will own our US Insurance Operations and Sales including sales strategy, operational efficiency, P&L management, and team leadership, playing a critical role in shaping the future of our US business.

You’ll be working on:

Driving Comprehensive Business Strategy: Develop and execute a comprehensive business strategy for US operations and sales, translating company-wide goals into measurable Objectives and Key Results (OKRs).

Owning the Full P&L: Own the full P&L for the US insurance business, using data-driven analysis for forecasting, managing budgets, and controlling costs to ensure profitability and sustainable growth.

Cultivating Sales Excellence: Guide a high-performing sales team by setting ambitious targets and developing data-driven sales strategies. You will implement performance metrics and track progress against Key Results to drive revenue growth.

Spearheading Operational Improvement: Oversee all operational aspects of the business, using data analytics to identify and lead continuous improvement initiatives that enhance efficiency, reduce costs, and improve the customer experience.

Building and Developing Talent: Recruit, train, support and develop a talented team of insurance professionals, fostering a culture of accountability, collaboration, and high performance.

Ensuring Cohesive Strategy Outcomes: Collaborate with other departments, including Marketing, Product, Pricing, Underwriting and Finance, to ensure cohesive outcomes by aligning departmental efforts.

We’d love to hear from you if you have…

…these essentials to thrive in the role:

High-Growth Environment Experience: Background in insurtech, fintech, or other high-growth tech-driven businesses—comfortable navigating scale, innovation, and speed.

Transformational Leadership: Demonstrated ability to lead through change, driving cultural evolution, operational efficiency, and sustained sales growth in complex high growth environments.

Data-Driven & Results-Oriented Mindset: Skilled in leveraging analytics and performance frameworks (e.g., OKRs) to inform strategy, track impact, and ensure accountability.

P&L Mastery: Proven record overseeing full financial performance and consistently exceeding revenue and profitability goals.

Operational Excellence: Experience optimizing systems, workflows, and processes to enhance performance and scalability.

Expert Change Management: Ability to mobilize teams, align stakeholders, and deliver measurable transformation in fast-moving, evolving markets.

Executive Communication & Influence: Exceptional at negotiating, collaborating, and engaging across diverse stakeholders, with polish in executive-level presentations.

Unwavering Integrity: Leads with authenticity, accountability, and the highest ethical standards.

Strategic Vision: Balances long-term growth and short-term execution—translating strategy into measurable results.

We'll prioritise your application if you have...

Deep Market Expertise: In-depth understanding of US insurance products, distribution channels, and regulatory frameworks, ideally including Commercial Auto.

You’ll love it here if you: 

💡 Thrive navigating ambiguity and fin