Online Admissions Counselor

Reports to: Director, Online Admissions & Enrollment

Job Status: Non-Exempt

Position Summary: The Admissions Counselor serves the Pampell Online Division by assisting prospective students from their application to HCU online programs through acceptance.

Job Responsibilities:

• Ability to communicate all admissions, academic, and administrative policies advising the student on necessary next steps.
• Assist students in setting short-term goals and follow-up with students
• Working knowledge of all university resources and the ability to appropriately communicate necessary information to prospective students.
• Ability to assist a student while utilizing several resources simultaneously.
• Be committed to providing accurate information to prospective students as they consider their education opportunities with HCU.
• Utilize university resources to track student progress and identify outcomes.
• Providing customer service and support to prospective, new, and matriculated students.
• Utilizing proactive outreach strategies to build strong working relationships with student population
• Responding to emails and/or phone calls within 24 business hours with the goal of same day.
• Special projects and temporary duties as assigned

Job Qualifications:

• College degree from an accredited college/university.
• 3 years of experience in education related field preferred but not required
• Ability to use PC and Mac systems to perform daily tasks.
• Must have a good work ethic and the ability to work with minimal supervision
• Ability to work effectively with others
• Excellent organizational, project, and time management skills
• Adherence and support of the Houston Christian University statement of belief as required by the Preamble of the By-Laws of the university.
• Ability to work efficiently and accurately under tight deadlines
• Ability to quickly learn and use specific business software and hardware
• Ability to lift or move objects up to 25 lbs. – occasionally
• Ability to sit – extended periods of time
• Ability to stand for an extended period – occasionally
• Ability to walk reasonable distances – occasionally
• Ability to bend or stoop – occasionally