PT Food Service Worker

Job Title: PT Food Service Worker
Location: Indianapolis
Job Type: Part-time
Salary Range: $15.00 per hour
Reports To: Assistant Director Hospitality Operations

Who We Are:

We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:

• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:

Perform efficiently and effectively within the Hospitality Administration functions of the Lab Resources area, Courses Restaurant or Bakery Café or Courses Catering.

MAJOR RESPONSIBILITIES:
 

Overriding Expectation:

• Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving, and desire to identify and support student success.
• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Go beyond the easiest or surface answer for a student or instructor, or an internal or external customer, and get to the root cause of the problem, question, or issue to solve it as quickly and professionally as possible.
• Reliable - has the ability to maintain scheduled hours
• Is willing to step into any role outside of receiving and assist with front of house, back of house, or events that may require lab tech assistance

Specific Responsibilities:

• Utilize proper ServSafe practices in receiving and labeling, and storing of all food products and supplies.
• Monitor lab equipment and storage areas for cleanliness, sanitation, and functionality, reporting equipment failures promptly.
• Receive deliveries and organize food products and supplies
• Coordinate lab supplies with class cart requisitioned products in a timely, safe, and efficient manner.
• Report shortages of requisitioned product to the lab supervisor or the purchasing agent.
• Clean, organize, and maintain culinary/baking labs in the Hospitality Administration Department.
• Complete food prep as directed by lab supervisor or other lead staff.
• Assist with front-of-house set-up or tear down for restaurant service or catered events.
• Assist with garden prep, harvesting, and watering (seasonally required).
• Employee must wear the required uniform when in labs or classes: Ivy Tech polo, black pants, slip-resistant shoes, and a lab coat when prepping or around food prep, and must wear a hat when in labs or around food. No jewelry, earrings, etc. Must adhere to ACF standards and Marion County Food Code.
• Keep up to date on Ivy Lead e-learnings.

Front of House & Events Responsibilities:

• Customer Service – smiles, is welcoming, and puts our guests needs first
• Teachable – Has the ability to learn front of the house processes and service techniques
• Service – Provides for the service needs of our guest using our outlined service techniques
• Cleaning and maintenance – Cleans appropriate any service/kitchen area as needed.
• General – Is willing to accept any responsibility
• Skill – Is able to maintain a service area on his or her own without supervision or direction. i.e. Host Stand, Bar, Station in Dining Room
• Knowledge – Has a basic understanding of event setups and operation
• Client Contact – Presents the appropriate professionalism to meet with clients.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA).

EDUCATION AND EXPERIENCE:

• Minimum of having successfully completed HOSP 101 and HOSP 102 within the Hospitality Administration curriculum. Employee must have the required student uniform and tool kit. Must be a student in good academic standing or a Hospitality Administration graduate.

Work Hours:

• Hours will vary, based on class schedules, volume of business in the restaurants and catering events.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits