Intern - Operations Analyst

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our People.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools you need to achieve the finest work of your career. Benefits are a key component of your rewards package. Our benefits are designed to provide you additional protection, security, and support for both your career and your life away from work. We offer competitive salaries/pay, fantastic benefits including comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

Operations Analyst Intern Position Overview:

As an Operations Analyst Intern at Acentra Health, you will play a vital role in supporting the ongoing integration efforts of our Operations Performance team. Your responsibilities will include building a comprehensive library of past proposals, performing in-depth analysis on key performance indicator (KPI) variances, documenting performance metrics and data collection processes, and contributing to the enhancement of job aids and procedures. This internship provides an excellent opportunity to gain hands-on experience in data analysis and operations optimization while working with a dynamic team.

Role Responsibilities

• Create and curate a comprehensive library of past proposals, meticulously capturing key metrics and valuable insights that will guide our future endeavors.
• Dive deep into the data ocean, analyzing variances in key performance indicators (KPIs) relative to baseline expectations and historical trends. Your insights will drive informed decisions.
• Be the steward of performance metrics, documenting them with precision and finesse. Your commitment to refining data collection processes will empower our team.
• Collaborate actively in data collection efforts for performance reporting, actively seeking opportunities to unearth new KPIs that will elevate our operations.
• Contribute your skills to the enhancement of job aids and procedural documentation, ensuring our team operates seamlessly.

Basic Qualifications

• A foundation in analytical tools and processes, which will be your compass in navigating complex data landscapes.
• Proficiency in advanced Microsoft Excel and PowerPoint, the tools of our trade for transforming data into insights.
• A basic understanding of databases and data modeling, enabling you to venture into the depths of our data ecosystem.
• A track record of consistent and punctual attendance, a testament to your commitment and professionalism.
• This role is based in our Harrisburg office, with a hybrid schedule. Candidates are expected to work with the Operations Performance team in-person on a regular basis.

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.