Senior Account Manager

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary: 

We are seeking an outstanding Senior Account Manager to join our growing team. Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact!   

The ideal candidate for this role will participate in client projects working collaboratively with internal teams to achieve client objectives through smart, effective and coordinated solutions. Senior Account Managers may also supervise Account Associates and Account Managers. The position offers a phenomenal opportunity for an individual to work with leading clients in the pharmaceutical, biotechnology, and medical devices space.   

This role can be remote in the US or in any of our US offices, including New York City, Boston, or Chicago.

What you’ll do: 

• Develop presentations, creative briefs, PR materials and other internal/external communications.  

• Participate in development of clients’ marketing strategies and tactics; collaborate with team to ensure consensus around scope and approach. Ensure client feedback is captured, understood, and addressed.  

• Evaluate and analyze data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.   

• Partner with functional area-experts within the agency in support of coordinated marketing campaigns.   

• Lead all aspects of assigned project(s) fiscal performance and project revenue targets by supervising the teams’ budget, billing, and billable hours. Develop monthly projections and review activity reports and financial trackers.   

• Thoroughly understand and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met.   

• Maintain ongoing, effective communications with client peers to ensure there are no surprises and W2O’s work is meeting all expectations. Participate in quarterly and annual planning and business analysis sessions.   

• May supervise Account Associates and Account Managers to ensure they have a balanced workload, the information and resources needed to meet timelines, and understand client objectives. Provide mentorship and support for career progression and performance.   

• May participate in new business development through proactively identifying and pursuing opportunities to grow existing business.  

This position is a perfect fit for you if: 

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines. 

What you should have:  

• 4+ years in a professional environment within the public relations, communications, and / or advertising industries. Healthcare PR experience required. Integrated experience is preferred.   

• Bachelor’s degree or equivalent experience is required.   

• Excellent oral and written communica